City and Guilds
Code number for skills proficiency.
What is 3529?
Each candidate MUST sign this document to verify their attendance.
What is the Attendance Register?
True or False
Facilitating NCTVET assessments follow the same 4- step process.
True
Name of the Quality, Risk and Planning Officer.
What is Mrs. Stephanie Davis Ellis?
Documents that candidates must present at registration.
What are, Application Form, Testimonial Form, ID and TRN?
Name of document that should be completed and signed if the assessment site is not owned by HEART.
What is the Facility Usage Agreement?
This document is sent to the ATO to be signed in order to facilitate the assessment.
What is the Authorization to Conduct Assessment?
3 quality check done by the QRP Officer.
Physical space is adequate to hold assessment
Relevant documents are completed and signed
PPEs are worn
Standards are being upheld during the assessment process
In facilitating skills proficiency, these 2 individuals that specialize in the skill area must be present.
What is an assessor and IQA?
He/She opens the package that contains the scripts.
What is the Assessor?
Organization responsible for contracting assessors.
What is the ATO?
The maximum number of candidates per skill area that can be facilitated using one assessor on the day of the assessment.
What is 20?
True or False
The theory can only be done in the form of an interview.
False
What document should be sent to the AO and AMO before the Quality Assurance Officer attends an intervention.
What is a Visit Planner?
This is required to be attached to each application form when facilitating assessment on behalf of HCBS.
What is a Passport size picture of the candidate?
Why is quality assurance important?
To be determined by QRP Officer
The length of time documents related to facilitating level 1 customer service certification can remain in the Unit's possession before being sent back to City and Guilds.
What is 48 hrs/2 days?
This is referred to as the "passport" during an assessment.
What is a process card?
True or False
Interventions offering NCTVET certifications can take place without an assessment officer being present
True
At least 5 uploads that should be made to each ticket folder.
What is Stakeholders Consultation Recording, Orientation Recording, Daily Report, Register, Responsibility Matrix, Assessment Readiness Checklist, Facilitation Checklist, Candidate Evaluation, Site Visit Form