Quality Tools
FMEA is a systematic and proactive method for identifying potential failures/risks in a product, process, or system, along with their causes and effects. FMEA stands for.
What is Failure Mode Effects Analysis (FMEA)?
Make sure there’s a designated place for everything
What is Set or Set in Order?
One can find this posted at various points in the building, including the gowning room, collector cleaning, in this conference room. If you are part of an audit or internal assessment, chances are you will be asked about this.
What is the Quality Policy?
This method involves asking “Why?” five times to get to the root of a problem.
What is 5 WHY?
We have 3 ASML Values.
What are Collaborate, Challenge, Care?
This is a data-driven methodology used to improve business processes by identifying and eliminating defects and reducing variability. One can be a Yellow, Green or Black belt for this.
What is Six Sigma?
Define rules for maintaining and install visual management
What is Standardize?
Continuous Improvement is part of ISO 9001. This is the name of the site that tracks continuous improvement ideas.
What is KIT (Key Improvement Tracker) formerly known as CI Tracker?
A visual tool shaped like a fish used to identify potential causes of a problem.
What is a Fishbone Diagram (Ishikawa)?
A Japanese term meaning "the real place" or "the actual place" where work is done, such as a factory floor, office, or workplace.
What is Gemba?
SPC is a data-driven method for monitoring, controlling, and improving processes by using statistical analysis to minimize variation and ensure consistent quality. This is what SPC stands for...
What is Statistical Process Control (SPC)?
Keep what is needed & get rid of what is not needed.
What is Sort?
The term for a failure to meet a requirement in ISO9001
What is a nonconformance?
This is a crucial step in problem solving where you identify the issue at hand.
What is define the problem?
This Japanese term means “mistake-proofing” and refers to designing processes to prevent errors.
What is Poka-Yoke?
DK meetings are held to review Safety, Labor Issues, Performance (including Quality). DK stands for
What is Daily Kaizen (DK)?
This step in 5S focuses on maintaining workplace organization.
What is Sustain?
NPI is the comprehensive process of bringing a new product to market, from initial concept and design through to manufacturing and launch. NPI stands for
What is New Product Introduction (NPI)? aka PGP.
PCCSIM is a tool used for Problem Solving. The letter S means...
What is Solution?
Three of the key elements of the Quality Policy.
What are:
1. First Time Right
2. Zero Defect
3. Zero Repeat
DMAIC is a five-phase, data-driven problem-solving methodology for improving existing processes. The 5 words used to make DMAIC are.
What is Define, Measure, Analyze, Improve, Control (DMAIC)?
This is the Bonus term for 5S but the MOST important.
What is Safety?
Not to be confused with Santa, this is a section of the ISO 9001 standard
What is Clause?
In problem solving, the term used to prevent customer harm or also referred to as 'stopping the bleed.'
What is containment?
DOA is a term that describes a part that is a defect either before installation.. DOA stands for
What is Dead On Arrival?