Show:
Quality Gurus
Quality Auditing
Japanese Words
Quality Inspection
Reliability Engineering
100
A prominent consultant, teacher, and author on the subject of Quality. He has published more than 200 works, including the well known books: Quality, Productivity and Competitive Position, and Out of the Crisis. He developed the "14 Points for Managing".
Who is W. Edwards Deming? (Source: qualitygurus.com)
100
A professional who understands the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating and reporting to determine a quality system’s adequacy and deficiencies. And, analyzes all elements of a quality system and judges its degree of adherence to the criteria of industrial management and quality evaluation and control systems.
What is a Certified Quality Auditor or CQA? (Source asq.org)
100
The Japanese word for "signboard" or "billboard", It is a scheduling system for lean and just-in-time (JIT) production to control the logistical chain from a production point of view. It is one method through which JIT is achieved.
What is Kanban? (Source: wikipedia.org)
100
A person certified in performing Inspections, in support of and under the direction of quality engineers, supervisors, or technicians, can use the proven techniques included in the body of knowledge. Under professional direction, this person evaluates hardware documentation, performs laboratory procedures, inspects products, measures process performance, records data and prepares formal reports.
What is an ASQ Certified Quality Inspector or CQI? (Source: asq.org)
100
A professional who understands the principles of performance evaluation and prediction to improve product/systems safety, reliability and maintainability.
What is an ASQ Certified Reliability Engineer (CRE)? (Source: asq.org)
200
A consultant specializing in managing for quality. He has authored hundreds of papers and 12 books, including the Quality Control Handbook , and Quality Planning and Analysis. His is an approach to cross functional management that is composed of three managerial processes: planning, control, and improvement.
Who is Joseph Juran? (Source: qualitygurus.com)
200
An audit reporting technique for prioritizing audit findings?
What is Risk-Benefit Ratio? (Source: ASQ CQA Sample Exam, 2004)
200
Japanese for "improvement" or "change for the better", refers to philosophy or practices that focus upon continuous improvement of processes in manufacturing, engineering, and business management.
What is Kaizen? (Source: wikipedia.org)
200
The overall ability of two or more operators to obtain consistent results repeatedly when measuring the same set of parts and using the same measuring equipment.
What is Reproducibility? (Source: ASQ CQ! Sample Exam, 2006)
200
The consequence of the mechanism through which a failure occurs.
What is Failure Mode? (Source: ASQ CRE - Sample Exam, 2009
300
An early pioneer in the field of quality Control. His monumental work, Economic Control of Quality of Manufactured Product, published in 1931, is regarded as a complete and thorough exposition of the basic principles of quality control.
Who is Walter A. Shewart? (Source: qualitygurus.com)
300
This audit method is a common technique to assess compliance to a specific requirement at all locations where that requirement is applicable?
What is the Element Method? (Source: ASQ CQA Sample Exam, 2004)
300
A workplace organization method that uses five steps to organize a work space for efficiency and effectiveness by identifying and storing the items used, maintaining the area and items, and sustaining the new order.
What is 5S? (Source:wikipedia.org)
300
The technique used to calibrate a gage block.
What is Interferometry? (Source: ASQ CQI Sample Exam, 2006)
300
A means of assuring representative sampling.
What is Randomization? (Source: ASQ CRE - Sample Exam, 2009)
400
His first book, Quality is Free, has been credited with playing a large part in beginning the quality revolution in the United States and Europe. He published a total of 13 books, including The Absolutes of Leadership in 1996 and Quality and Me, an autobiography filled with lessons from life published in 1999.
Who is Phillip B. Crosby? (Source: asq.org)
400
A control Chart that plots the fraction of nonconforming products in samples of varying quantity.
What is p-Chart? (Source: ASQ CQA Sample Exam, 2004)
400
A Japanese term that means "mistake-proofing". A mechanism in a lean manufacturing process that helps an equipment operator avoid (yokeru) mistakes (poka). Its purpose is to eliminate product defects by preventing, correcting, or drawing attention to human errors as they occur.
What is Poka-Yoke? (Source: wikipedia.org)
400
An error caused by reading a mechanical gauge (such as a Dial Indicator) from an angle.
What is Parallax Error? (Source: ASQ CQI Sample Exam, 2006)
400
A technique used to discover design flaws and implement fixes to affect all future manufactured units.
What is Reliability Growth Modeling? (Source: ASQ CRE - Sample Exam, 2009)
500
He originated the concept of total quality control in his book, Total Quality Control. He is also known for the also known for the concept of the “hidden plant“. That is that in every factory a certain proportion of its capacity is wasted through not getting it right first time.
Who is Armand V. Figenbaum? (Source: qualitygurus.com)
500
The degree of certainty that the selected sample contains at least one example of any errors that are present.
What is the Confidence Level? (Source: ASQ CQA Sample Exam, 2004)
500
A strategic planning/strategic management methodology based on the concept "Each person is the expert in his or her own job, and Japanese TQC [Total Quality Control] is designed to use the collective thinking power of all employees to make their organization the best in its field." It is key to ensure that the mission, vision, goals, and annual objectives of an organization are communicated to and implemented by everyone, from the executive level to the 'front line' level."
What is Hoshin Kanri? (Source: wikipedia.org)
500
A theoretically exact point, axis, or plane derived from a feature.
What is a Datum? (Source: ASQ CQI Sample Exam, 2006)
500
The plot of the cumulative MTBF and the cumulative operating hours on log-log paper that follows a straight line.
What is a Duane Plot? (Source: ASQ CRE - Sample Exam, 2009)