Inbound
Outbound
Sort
ISS
Safety
100

what color are FRX labels?

white 

100

What is the first and most frequent tool that we use when researching problem solve?

FC Research

100

True OR False? We can see if a csx or tsx has inventory by scanning it into fcResearch

True
100

What does ISS stand for? 

Inbound Support Services

100

How many pairs of gloves can you get from the vending machine each week?

one pair

200

True or False - Sideline is used to receive items from unknown containers? 

FALSE

200

What is the tool used for already received freight and is unique to outbound?

Sideline

200

True or False - should single destination totes be sent to Sort? 

FALSE

200

What is the current escape ARC for damages? 

AUS2

200

what is the required safety PPE for a problem solver 

safety gloves & box cutter 

300

what is the PILES threshold count in order to stay compliant? 

less than 10,000 units

300

what does FIFO mean?

first in - first out processing oldest to newest work

300

explain the difference between CSX and TSX?

CSX - A label that represents a container for

cartons or cases. 

TSX - A label that represents a virtual container for

totes. 

300

what tool is used to process damaged items?

DPT Tool

300

what do you do when the fire alarm goes off at ABQ2

locate the nearest emergency exit and head to rally point 

400

How would you remedy an item that is in "pending-repair" status?

1. Unreceive item 

2. Utilize Receive Web UI tool to receive item under URS Decoupled Receive 

400

what does DPMO stand for?

defects per million opportunities

400

What is the difference between the X00 and B00?

X00: Is a barcode assigned to items owned by sellers (Fulfilled by Amazon).

B00: Is a barcode assigned to items sold by Amazon. It is an Amazon own product or a vendor/seller own product.

400

What is a purchase order and how many characters does it contain?

POs track what products the vendors/sellers are loading onto each shipment. POs will have 8 characters, but will always start with a number.

400

what is the speed limit within Amazon's parking lot

5 MPH 

500

what tool does the shipclerk use to generate shipment numbers?

dock master

500

Using ASIN progression, list the order in which ASINs should be scanned

In this order: 2D Amazon Elements, LPN, X00, B00, ISBN, UPC, EAN.

500

How many sort lines are there total? and what is the heaviest volume ARC currently?

8 sort lines 

LAX9

500

What’s the difference between FBA and Retail?

Retail are vendors and FBA are sellers. 

Retail: refers to merchandise for sale in Consumer that is sold directly by Amazon, and not sold by a third party (3P) merchant. 

FBA: is a service provided by Amazon that provides storage, packaging, and shipping assistanceto third party (3P) merchants.

500

What is the difference between a CAT 1 safety violation and a CAT 2 safety violation? 

CAT 1 - immediate termination

CAT 2 -  final written warning that stays on record for 90 days