Patient Experience
HCAHPS questions response options include: Never, Sometimes, Usually, and ____
Always
The acronym ______ is health information technology that uses barcodes to help ensure patients receive the correct medication at the right time.
BCMA
Daily Audits on _____ are done by the Unit Secretaries
Hand Hygiene
The organization that provides hospitals with a A,B,C,D,F grade
Leapfrog
Procedure done to prevent mistakes in surgery
Timeout
These are sent out weekly and should be reviewed / followed up on
Comments
The process of comparing a patient's current medications to those they should be taking or have been ordered is:
Med Rec
What is the dry time for the Super Sani Wipes?
2 minutes
What is the Hospital's current CMS Star Rating
3
NPSG 15.01.01 Identify Patient Safety Risks: Reduce the Risk for _____
Suicide
Responsiveness of Hospital Staff includes help toileting and timely response to ____
Call lights
Leapfrog monitors compliance with Barcode Medication Scanning with a goal of ___%
95
What are the isolation precautions for Measles?
Airborne
Our biggest area of opportunity with our CMS Star Rating is decreasing what?
Readmissions
NPSG 06.01.01 Make improvements to ensure that ______ on medical equipment are heard and responded to on time.
Alarms
ED Patient Experience Survey looks at the following categories: Overall Assessment, Doctors, Nurses, and _____
Arrival
Based on Parkview's data, our #1 Adverse Drug Event category is:
Hypoglycemic Event / Hypoglycemia
What designated day are transparent central line dressings changed?
Tuesdays
What ED based publicly reported metric has a goal of 2% or less?
Left Without Being Seen / LWBS
All critical values and test results require immediate notification. The length of time from the availability of the critical result to the receipt by the responsible licensed caregiver should be ______ or less.
60 mins / 1 hour
Communication with Nurses includes: treating with courtesy/respect, explaining in a way they understand, and ____
Listening
Reassessment of effectiveness for ORAL pain medications should be ___ minutes after medication administration.
60
After 3 calendar days, the protocol for C Diff testing requires ___ # of loose stools within 24 hours
3
What hospital survey requires at least 65% participation/response from staff and should be conducted at least every 12-18 months?
Safety Culture Survey
New National Patient Safety Goal implemented July 2023 is Improving Health Care _____
Equity