Regulations
Root Cause Analysis
Share from your ECTA experiences how the provider can focus their RCA analysis on a system, process, or an outcome.
Share some examples
The communication of the Provider's words and cues.
Active Listening! Expand on how this is important for your ECTA sessions.
Level I Serious Incidents
Are these tracked? As they do not meet the definition of a Level II or III.
Expand the knowledge, If they are tracked why is this necessary for QI programs?
The DBHDS service that is responsible for Conducting Temporary Detention Custody orders
What is Emergency Services? Now you must expand your answer. How can you relate this to RM or Quality Improvement?
The areas identified by the Office of Licensing that necessary components of the risk management plan.
Name them!
Expand your answer by giving an example in your work of one of the areas and how did you help the provider in your ECTA session.
Practical Example
Expand on how you used a specific QI/Resource or Tool to help a provider
Care Concerns
Name (2) of the DBHDS identified care concerns.
Expand the knowledge, How does this drive the RM/QI discussion within the organization
The Creative Consultant
Name something that you do or have done to persuade others to adopt your recommendations or changes?
REACH
"Regional education assessment crisis services habilitation" or "REACH" means the statewide crisis system of care that is designed to meet the crisis support needs of individuals who have a developmental disability and are experiencing mental health or behavior crisis events that put them at risk for homelessness, incarceration, hospitalization, or danger to self or others.
Expand your knowledge. What is an example of an identified risk area for REACH services?
Motivational Interviewing: Now expand on your answer on how it relates to Quality Improvement
Children's (12VAC35-46-180)
This is the children's regulation for quality listed under "Responsibilities of Providers"
(Note:) The Children's Regulations are a separate set of regulations)
The provider shall develop and implement written policies and procedures to monitor and evaluate service quality and effectiveness on a systematic and ongoing basis. The provider shall implement improvement when indicated.
Expand your knowledge. How do you see OCQI addressing this regulation/Program in relation to RM/QI?
The individual was hospitalized (3) times this week
Care Concern? Expand on how this could be included in the RM plan and/or SRA and QI?
Name the successes!
What is a success story from any of your ECTA cases using the tools or resources?
or
What is something you have learned about yourself throughout your work in ECTA