HRO
A brief concise way of structuring communication for handoff to another caregiver.
What is SBAR?
How frequently The Joint Commission conducts their regular surveys.
What is every 3 years?
This is the safety event reporting platform that is used across Providence.
What is HRP?
This type of exam must be given to any person who presents to a hospital’s Emergency Department and requests treatment.
What is a Medical Screening Exam?
When you are required to wear your ID badge.
When is at all times in the hospital buildings?
An additional tool used to catch caregiver information errors using at least 2 people.
What is peer check?
Pull-stations, extinguishers, med-gas panels, & electrical panels all have this shared requirement.
What are utilities that cannot be blocked?
How you access the HRP platform.
What is Speak Up for Safety?
This is the common nickname for EMTALA, reflecting its initial purpose.
What is “anti-dumping law?”
Where to access the most current policy information.
What is PolicyStat
A tool is used to differentiate sound-alike words and numbers.
What is phonetic and numeric clarification?
The distance that needs to be kept clear in egress hallways.
What is 5 feet?
When you should attach patient information to an HRP.
What is anytime a patient is involved?
True or False: EMTALA applies only to Medicare recipients.
What is false?
DAILY DOUBLE
Your department’s QAPI project.
What is ___.
What the self-check STAR tool stands for.
What is stop, think, act, review?
An event that highlights the possibility of an error to cause harm but was caught before it reached the patient.
What is a good catch/near miss?
Who you should reach out to if you have concerns around a possible EMTALA violation.
Who is your core leader and the quality team?
Who to reach out to for regulatory questions.
Who is your ministry’s quality management coordinator (QMC)?
This tool provides specific language you can use to express your level of concern in a clear and concise way.
What is CUS?
What to say if you are not sure what a surveyor is asking or are having trouble finding the answer.
What is "I do not know the answer, but I know how to find it" or "I would ask my supervisor/manager or a senior team member such as charge RN?"
The unit(s) that need to be added to this HRP scenario: You are an ED caregiver bringing the patient to MedSurg and noticed that the room was dirty.
What are Emergency services, MedSurg, and Environmental Services?
The two units that are most likely to receive patients protected under EMTALA.
What is the ED and BP (labor and delivery)?
The purpose of the Quality Department.
What is to review and promote best practices and procedures that lead to the highest standard of care?