Research has shown that employees who work alone often find their jobs to be unsatisfying.
T or F
100
Ans: True
Page: 130
DOUBLE JEOPARDY
In most organizations, the total number of employees must exceed approximately 150 before an HR person is hired.
T or F
100
Ans: True
Page: 159
Social norms are expectations about behavior.
T or F
100
Ans: True
Page: 180
Personality traits are difficult to change after the formative early years
T or F
100
Ans: False
Page: 195
Physiological needs represent the top of the pyramid in Maslow’s hierarchy
T or F
200
Ans.: False- rapidly
Page: 114
DOUBLE JEOPARDY
Information travels more slowly over informal channels
T or F
200
Ans: False 10 percent
Page: 135
The usual fee for private employment agencies to find an employee for an organization is approximately 20 percent of an annual salary or one month’s salary of the hired employee.
T or F
200
Ans: True
Page: 164
DOUBLE JEOPARDY
A culture that has high levels of uncertainty avoidance is more rule-oriented, with well-established laws, regulations, and controls.
T or F
200
Ans: True
Page: 185
A manager assigning tasks should be sure to include specific performance targets and deadlines.
T or F
200
Ans: True
Page: 198
The relationships among employee effort, performance, reward, and satisfaction are explained by expectancy theory.
T or F
300
Ans: False
Page: 115
Interpersonal conflict is the most important and least exaggerated type of friction in organizations.
T or F
300
Ans: False Short term
Page: 141
An Employee Assistance Program (EAP) is intended to provide long-term counseling services.
T or F
300
Ans: False
Page: 169
Evidence-based management promotes the use of intuition in operational decision-making.
T or F
300
Ans: False
Page: 187
DOUBLE JEOPARDY
Mentoring is typically a group activity.
T or F
300
Ans: False
Page: 215
Unlike many group discussion techniques, brainstorming includes assessment and prioritization of ideas generated.
T or F
400
A.Eliminate reporting structures
Ans: A
Page: 112
All the following are benefits of peer groups EXCEPT
A.Eliminate reporting structures
B.Offer emotional support
C.Assist in meeting personal goals
400
Ans: B
Page: 132
Which Act mandated a uniform 40-hour working week?
A. Social Security Act
B.Fair Labor Standards Act
C.Equal Pay Act
400
Ans: A
Page: 159
What are social norms?
A.Expectations about behavior
B.Espoused values
C.Cultural values
D.Innovative techniques
400
Ans: A
Page: 183
What does the concept of 360 degree feedback mean?
a.Gathering information from the full circle of work relationships
b.Identifying goals in all areas of one’s life
c.Developing an action plan for your future work based on a self-assessment tool
400
Ans: True
Page: 289
DOUBLE JEOPARDY
A pro forma budget is a projected revenue and expense statement.
T or F
500
Ans: A
Page: 116
What type of conflict occurs when clusters of employees belonging to different informal groups must interact with each other?
A. Intergroup
B.Specialist versus generalist
D.Interorganizational
500
Ans: A
Page: 133
What age range does the Age Discrimination in Employment Act protect?
A.40 – 70 years
B.30 – 80 years
C.45 – 80 years
500
True pg 170
Collaboration refers to sharing knowledge and information
T or F
500
Ans: A
Page: 180
What personality dimension is related to the tendency to be calm, secure, and self-satisfied?
A. Neuroticism
B. Extraversion
C. Conscientiousness
D. Openness
500
Ans: False
Page: 344-345
DOUBLE JEOPARDY
Generation X is also called the Silent Generation
T or F