Acronym
EI
Emotional Intelligence - pg. 326 Crowe
People, organizations, or materials that can be used on a project
Resources - pg. 699 Crowe
A hierarchical chart illustrates responsibilities and relationships
Hierarchical Charts - pg. 330 Crowe
These type of managers believe constant supervision is necessary to achieve desired results on a project
McGregor's Theory X - pg. 345 Crowe
Project managers must help define roles and influence everyone on the project
True - pg. 326 Crowe
RAM
Resource Assignment Matrix - pg. 330 Crowe
A column chart that graphically represents when a resource will be in use on the project
Resource Histogram - pg. 699 Crowe
Groups behave differently than individuals and it is important to understand how organizations and teams behave
Organizational Theory - pg. 332 Crowe
The process of ensuring that the physical resources assigned to the project are available as planned, as well as monitoring the planned versus actual utilization of resources and taking corrective action as necessary
Control Resources - pg. 352 PMBOK
R.A.C.I. stands for: Resource, Accountable, Consult, Inform
False - Responsbile, Accountable, Consult, Inform - pg. 331 Crowe
RBS
Resource Breakdown Structure
A grid where the work packages are represented in the rows and the resources are represented in the columns
Responsibility Assignment Matrix - pg. 700 Crowe
It is a graphical and hierarchical logically arranged from top to bottom and it organizes the resources by category and type
Resource Breakdown Structure - pg. 337 Crowe
The process of tracking team member performance, providing feedback, resolving issues and managing team changes to optimize project performance
Manage Team - pg. 345 PMBOK
The Resource Management Plan has four main components
False - There are three main components: identification of resources, plan for acquiring resources and staffing roles and responsibilities - pg. 332 Crowe
LOE
Level of Effort - pg. 325 PMBOK
Power based on charisma on persuasive ability or based on an alliance with a more powerful person in the organization
Referent Power - pg. 698 Crowe
This represents the ability to get along with others, to ensure their cooperation and to motivate people to give extra effort and do their best for the project
Interpersonal and Team Skills - pg. 342 Crowe
What are the five levels of Tuckman's Ladder...in order
Forming, Storming, Norming, Performing, Adjourning - pg. 343 Crowe
The topmost node on the RBS should contain all of the estimated resources for the project
False - the WBS contains all of the estimated resources for the project - pg. 335 Crowe
TOC
Theory of Constraints - pg. 310 PMBOK
Ensure the project receives the best resources possible in the required timeframe and until their responsibilities are complete
Functional Manager - pg. 332 PMBOK
Measure, compare, and analyze planned resource utilization to actual resource utilization
Performance Reviews - pg. 356 PMBOK
Name two constructive team roles and two destructive team roles
Constructive: Initiators, Information Seekers, Information Givers, Encouragers, Clarifiers, Harmonizers, Summarizers, Gate Keepers
Destructive: Aggressor, Blockers, Withdrawers, Recognition Seekers, Topic Jumpers, Dominators, Devil's Advocates
pg. 353 Crowe
A physical resource calendar identifies the working days, shifts, start and end of normal business hours, weekends and public holidays when each specific resource is available.
False - Resource Calendar - pg. 334 PMBOK