What is NEM account (for Sole Traders)?
Necessary bank account used in Denmark for administration purposes
What do we have to do when customer has no products in our Bank?
Contact Joanna Herring (Follow) to discard case and create Simple ODD in Cobra
What's the name of SOP for SRCA?
Background information - High Inherent risk and Prohibited customers
Is Dominik my brother?
No
How we can verify ownership % if there were no changes since last ODD?
via corporate register
What do we have to do in cases where no drop-off on the secondary business code is observed but the secondary activity is identified during the analysis?
The AML business code must be added manually in the Portal to ensure accurate business model.
What you have to do when company has status Ophort in Virk?
Reach out to responsible unit to check status on closure of the accounts
What do we have to write when we can proceed the case after checking required conditions?
SRC exclusion criteria were met.
What's Maks' favourite store in every Wednesday?
Tiger Copenhagen
What do we have to do when there was change in ownership over 50%?
Risk based approach. It is not mandatory to contact the customer if there's no change observed in customer behavior.
What to we have to do when the lawyer has a High Risk Product trigger in Portal?
Escalate to baseline EDD
How to proceed when the company has subsidiaries with <50% ownership but the BO has an active management in one of them?
As for the Holding Company
When we can proceed the standard ODD even if no exclusion criteria apply?
If there is no inherent risk and CH will perform case handler's individual assessment.
How many people do we have in our team?
16
BO is living in Spain and has Proof of Address from 17/08/2025. Can we reuse POA?
No. We have to ask the customer for new PoA or call for re-confirmation.
From which risk score of the country the trigger "transactions with high risk countries" appears?
D score
What do we have to do when company full name is too long for our system?
Check the workaround file and proceed as stated.
What is exclusion criteria for Dual-Use Goods?
Review whether the customer has transactions to/from countries on the Dual Use Goods countries list
Julian
When we can update group relations by ourselves?
When there is no credit exposure within the group
How to properly describe group relations in the portal in case of weighted ownership?
Add the weighted % in comment
What are the requirements for AMS in case of accountants and lawyers?
Name 5 countries from Dual Use Goods list
Afghanistan, Armenia, Central African Republic, China, Democratic Republic of Congo, Georgia, Haiti, Iraq, Kazakhstan, Kyrgyzstan, Lebanon, Libya, Myanmar, Serbia, Somalia, South Sudan, Sudan Darfur (North), Tajikistan, Turkey, United Arab Emirates, Uzbekistan, Venezuela, Yemen, Zimbabwe
What's the Patrick's nickname?
Gruby