5 Deadly Diseases
Disease where short term profits are worshiped
Emphasis on short-term profits
Human error that causes variation
Man
what quality should businesses strive for?
100%
Lacking a plan for the future
Lack of constancy of purpose
The way in which something is produced
Method
what ultimately was the reason why the cups were going missing?
students were just walking out with cups
Disease that destroys team work, by making a competitive environment
Annual rating of performance
The people that control other people
Management
What is the fish bone diagram used for?
To identify each step in a process in order to find variation
Disease where figures are used to just "count the money"
Use of visible figures only
The device that produces a product that could create variation
Machine
Why is it important to look at the entire production process?
Because the problem is most likely not at the end of the production
When the company has no knowledge of the problems
Mobility of management
The resources used to make a product
Materials
What is variation?
difference that leads to defect