Purple
Yellow
Blue
Green
Orange
100

Difference between providers' full fee and what the plan allows (only happens for out of network).

Balanced Billing

100
Administers the plan and process the claims.

TPA

100

There can be specific instances written into the _____, in which a plan will allow an Out of Network provider to be paid as if they are In Network.

SPD (Summary Plan Details)

100

When quoting benefits for Outpatient Surgery. Who are the 2 providers we should be checking the network status on.

Facility

Surgeon

100

The fixed dollar amount that is the responsibility of the member/family to pay before the plan starts to pay a certain percentage.

Deductible

200

These are Not covered under the plan.

Exclusion


200

Manages pharmacy benefits.

PBM

200

A fixed dollar amount that is the responsibility of the member/family to pay before the plan will start paying 100% of covered INN services.

Out of Pocket Maximum

200

hired by the employer to be customer service and medical management of the benefit plan.

Quantum Health

200

When building a Pre-Cert for an Outpatient MRI. What are the 4 Items needed? 

(Not including the Date of Service)

CPT Code

Diagnosis Code

Ordering Provider

Facility

300

Dollar amount or visit limit on a benefit.

Plan Limitation
300

Insurance that protects the employer from catastrophic loss due to high-cost medical claims.

Stop Loss Carrier

300

The network that covers members when they are traveling or temporarily outside of their home area.

Wrap Network

300
When a caller is asking about a claim. What are the 3 pieces of information needed to most efficiently locate the claim.

Date of Service

Total Charged Amount

Provider Name

300

Name of the document that outlines every detail of the plan. Also known as the "constitution of the plan".

SPD (Summary Plan Description)

400

The rate insurance bases the allowed amount on when someone goes out of network.

Usual & Customary

400

Controls plan design, determines coverage - these plans are one size fits all, Provides customer service and medical management.

Carrier Model


400

What are the 3 pieces of billing information needed to verify a provider is INN.

Provider Name

Address

NPI / Tax ID

400

A group of doctors, hospitals, and other healthcare providers that are contracted to offer their services for lower than their usual rate.

Network

400

What are the 3 places/ways to find a claim.

TPA Website

Members Website

Internal claim system

500

Basing out of network allowed amounts on Medicare rates instead of U&C.

Medicare Allowable

500
The process where the TPA administers the plan with other health insurance that members may also be  covered under. 

Coordination of Benefits

500

People who have an established care with a PCP on average save about ____ % on their health care. 

30%

500

These can affect members eligibility.

Job Status, Hours worked, Marriage Status, Domestic Partner Status, and Dependent Status

500

The network that is going to give the member their BEST benefit.

Primary Network