Washroom Cleaning
Deep Cleans
Winter Cleaning
Work Expectations
Customer Service
100

Suma Oil can be used in these 2 places

Under hand driers + showers

100

These two deep cleans are the smallest so it shouldn't take long compared to the others

30min circuit + functional

100

The plastic lining for the boot racks and cubbies should be changed only this many times per week, any water/dirt should be cleaned with small paper towel rolls

Once

100

How to switch shifts with someone

Ask the other person, notify Lucy, complete Workday steps

100

Everybody coming in for a tour or free workout day needs to do this

Sign in on the IPad

200
We use this tool for all of the dust on the bases of the toilets

Duster

200

Don't forget to do this while doing deep cleans!

Hourly walks

200

DO NOT USE THIS ON WET MATS (we have 2 dry vacuums but I'm only looking for one answer)

Backpack vacuum
200

What to do when you're running late

Text Lucy

200

You are working a 3-hour holiday shift, this is the only thing you are doing

Cleaning

300

You notice the sticker that tells members they cannot take pictures is not on the mirror in the men's washroom. You should do this.

Tell Lucy

300

Deep cleans should be done by this time

5pm

300

This area of the gym gets cleaned more often due to foot prints and salt stains

Functional mats

300

Check this before submitting a ticket

Desktop note

300

2 people just walked into a change room, how you should handle it

Knock on the door and let them know only 1 person can be in at a time, especially if there are other rooms open

400

The amount of times a month the urinal screens need to be changed.

2

400

Name the day and deep cleans when there is 2 deep cleans

Friday, 30min circuit + functional

400

Salt stains can build up in these 3 areas the most

Lockers, floors, boot racks

400

A member tells you something is broken, do this

Test it first, then if it is actually broken, put it on the maintenance log

400

How to respond when someone asks to speak to the manager

She is busy at the moment but I can try to help you

500

Name every cleaning product that is used in the washrooms

Glance, Oxivir, Emerel, Suma Oil, Twinkle, Prominence, WinterBGone

500

Every single step for cardio deep clean in no particular order

Dust, glance, oxivir, ghetto wand, vacuum, mop

500

This needs to be used for vacuuming the Cintas mats when they are wet instead of the backpack vacuum

Wet-vac

500

If the weather is a hazard to members and staff, call this phone number and tell them we are experiencing this colour code

Critical Response : 1-844-444-3944

Code Green

500

Someone is asking for help at the kiosk because they do not want to add their banking information. They have these 2 options

1. Pay for term membership

2. Add banking information but pay next few payments in advance so money does not come out of the bank account