PGM
This is the main tab we are using in PGM.
What is: Clients
Members must tap their card on this to pull up their information.
What is: the scanner
These are the dilutions for Oxivir. (Host and member)
What is:
1:28
1:40
This 1 thing should be plugged in at the end of the day so they don't die on the next person using them.
What is: backpack vaccuum
When a changeroom door is locked in the middle of your shift, do this before opening it.
What is: knock
A cambridge BC member has started using guelph more often and decided to downgrade. They may only use this location now.
What is: Hespeler
Before locking the computer, you must revert to this.
What is: associate profile
We use this liquid and this tool to clean the tile and grout.
What is: the tile and grout brush and tile and grout
What you should do if you are going to be late to work, even if it's just 1 minute.
What is: notify Dimah
A member has told you that I allowed them to do something that is clearly not allowed. You should do this.
What is: call you
We do not have to do this when closing anymore.
What is: send letters
Clicking on this will take you to the member's information on PGM.
What is: vacuuming and putting wet floor signs out
Group chats are not meant for gossiping about member interactions or complaining about what was/wasn't done the day before. What should you do if you have work concerns?
What is: notify Dimah
You see members sneaking each other into the club. This will get them to leave!
What is: tell them they cannot do that and they need to either leave or sign up for a membership
Members MUST make these 4 changes at the front desk.
What is:
10 day cancel
Minor reaches age of majority
Downgrade
Accessibility door request
A member forgot their card at home so you need to click this button to sign them in.
What is: Enter club
These 4 things in a women's washroom stall are to be cleaned.
What is: Toilet, paper towel dispenser, citron bins, walls
When I leave for the day, I expect you to work just like this.
What is: as if you were still here
You should not do this when you are working the cleaning shift on a holiday.
What is: help members at the front desk
This is the card information we are asking for members when their sign up glitched and shows up as guest.
What is:
First 6 digits and last 4 digits
Click on this symbol at the top of the screen to complete a transaction.
What is: shopping cart
We have this many member stations that must be cleaned during hourly walks.
What is: 11
Standing at the front desk, hiding in the cleaning closet (or change rooms... or washrooms) on your phone are both great examples of...
What is: not doing your job
A member has forgotten their card 3 times now and are insisting on you giving them a new card for free. You should do this.
What is: tell them our policy is that the 3rd time they must purchase a new card