Membership
How much is our monthly membership?
$60
What is our sales closing goal?
30%
What modality uses kneading, tapotement along with long and circular strokes?
Swedish
What is the largest organ of our body?
Skin
When was Massage Envy Founded?
2002
What is the member price for an additional 1 hour service?
$40
What is everyone's role for new guest experience?
FDA?
Service Provider?
FDA will take care of client before and after session. FDA will pre-chat client, take client on tour, relay info from pre-chat to service provider and introduce the service provider to new client. Service Provider will take client into treatment room have consultation to began customizing session. Once session is compete service provider will get with the assigned fda to inform of recommendations and what they found throughout the session utilizing the wellness plan. Service Provider will wait for client with water and walk them out of there session letting them know what they recommend letting them know exact fda that will be taking care of them
How do you become hot stone certified?
How often can you get a healthy skin care facial.
Weekly
What is our brand purpose?
We help you take care of you.
What percent off do members get off Healthy Skin Kits?
20%
What is our intro rate? Non-Member Rate? How often do you qualify for our member rate?
$50, $90 and every 6 months
How many towels are used in EMT?
Back 4
Arms 4
Legs 2
How often can you get a Microderm?
Every 2 weeks
What are our 5 values?
Optimism
Empathy
Consistency
Excellence
Gratitude
Explain membership referral program?
When a member refers someone within the first 30 days of enrollment they receive a free 1hr session. When a member refers someone after initial 30 days they receive a free 30 minute upgrade.
Where do we keep our rainn brochures and when are they utilized?
In file room next to all binders.
Must be 8+ to receive a massage, 8-14 must be accompanied by guardian, Guardian must sign consent using consent form.
Must be 12+ to receive a facial, 12-14 must be accompanied by guardian, Guardian must sign consent using consent form.
How often can you get chemical peels?
4 weeks
What is our purpose?
We help people feel their best.
How much would a member with no services pay for an Advanced Skin Care Treatment?
$80
In case of emergency and we have to evacuate the building where would we all meet?
Taco Cabana
What modality applies pressure to areas in the hands and feet called "reflex zones" which relieves stress, addresses conditions of the feet and ankle and promotes overall relaxation?
Reflexology
What facial changes your skin on a cellular level?
Chemical Peel
What is our vision?
Total body care at Massage Envy is an integral part of everyone's well being journey