Scope of Care
True or false: A bedbound client must be repositioned at least every two hours.
What is True?
Bedbound or bedridden clients need to be repositioned at least every two hours.
A Care Pro is required to leave a _____ _______ at the end of every shift.
What is, General comment?
True or false: You have a shift tomorrow at 9am and it is 10pm the night before. It is okay to email the office that you will not be able to go to your shift tomorrow.
What is, False? Care Professionals are required to verbally speak with an administrator.
True or False: You help the client pick their clothes for the day and stand outside of the room to give them privacy. The client dresses themselves. In Wellsky, you would mark the task labeled "Assist with Dressing" as "not completed" since you did not physically help the client change.
What is, False? The "Assist with Dressing" task would be marked as "completed" because the Care Pro assisted with dressing by helping the client pick the appropriate clothes for the day.
A client asks you to trim their toenails. How should a care pro respond?
What is, Respectfully stating that trimming or cutting fingernails or toenails is outside of our scope of care?
The number to Telephony can be found on this item.
What is, Name badge?
If you slip and fall during the shift, you need to fill out...
What is, Incident Report
The task - "Assist with ambulation/transfer" can be marked as complete, if you remind a client to use their walker or cane.
What is, True?
Reminders to use a walker or cane is considered as assisting with ambulation.
A client says they already took their morning medications, but you're not sure. What should you do?
What is, don't give another dose. Document and inform the office
What is, False?
Even if Wellsky allows you to clock-in outside of the client's home, a care pro should clock in once they are in the client's home.
When working a shift with a client in a facility, a Care Pro needs to wear...
Address the 2 issues for a VA client's General Comment:
Upon arrival completed hands on assist for dressing pants and socks. ADLs completed. The client wanted to watch TV for the rest of the shift so we watched a movie together.
What is,
1) Clarify which ADLs were completed and specify how the Care Pro assisted the client in completing those ADLs.
2) Leave out companionship-related care from the general comment; instead, document companionship details in the spiral notebook.
True or False: It's okay to tell clients which days you're available or unavailable to work.
What is, False - You cannot discuss your availability directly with clients; this puts pressure on them and complicates scheduling.
During a shift, you are unable to access the Wellsky app and need to look through your client's care plan. A client's care plan can be found where?
What is, Client Journal?
True or False: A client says that they had a fall a few hours before your shift started. You see no signs of injury. Since the fall did not happen on your shift, there is no need to fill out an incident report.
What is, False? Even if the fall did not happen on a Care Pro's shift, they are still required to report any changes in a client's condition.
Scenario: You are on shift with a VA client. The client asks if you can drive a few miles to the post office to drop something off. The client wants to stay home so you complete the errand for them in your personal vehicle.
What are the two issues with this scenario?
What is,
1) A care pro must stay with a VA client for the entire shift?
2) VA does not pay for mileage (in personal vehicle)?