Questions

Easy

100

Dicker Data PO

Information to check when validating if PO is for Ingram Micro. 

•To Field of the Email of the Customer.

•Distributor or Vendor information in the PO. 

200

Cancellation

Cancellation requests from the Reseller. 

1. Cancel the order/line/sku requested.    

2. Spawn & Complete job to ISR/AM to confirm the cancellation with the reseller.

300

When you do Post Validation in your Order what are the things that you check in your SO. 

1. Account # 

2. PO#

3. Ship to Address

4. Material ( SKU/ VPN ) & Quantity

5. Special Instructions

6. Freight

7. ZIPD Block/Holds ( VDH, HAZA holds) 

8. Incompletion Log 

9. Order Confirmation email Address

10. RDD

Hard

300

What to do when you receive a PO with Ergotron materials and other vendors without Airfreight SKU.

Process the Order

 

400

Purchase Order with Ergotron SKU (PO mentioned to be Air Freighted although Air Freight SKU is not given in the PO ) 

1.Process the Order

2. Do not add Air Freight SKU, 4490418

3. Put Lines on CUHL

4. Complete & Spawn OE Complex> Vendor:Ergotron

500

PO with Ergotron material no instruction to be shipped via Air

1. Process the Order 

2. No need to Spawn to OE Complex 

Bonus Question

500

Difference between Product Manager vs. Account Manager. 

Product Manager: Pricing

Account Manager: Reseller Account