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Steal It
100

Which of the following is an organizational source of conflict?

  • A) Values
  • B) Perception
  • C) Communication Factors
  • D) Personality


  • Answer: C) Communication Factors
100

A person who uses medium assertiveness and medium cooperativeness in conflict is using which style?

  • A) Collaborating
  • B) Compromising
  • C) Competing
  • D) Avoiding

Answer: B) Compromising

100

"Yes, absolutely, let’s do it your way!" best describes which problem-solving approach?

  • A) Evade
  • B) Comply
  • C) Insist
  • D) Cooperate

Answer: B) Comply

100

There’s a one-story house where everything is yellow. The walls are yellow. The doors are yellow. All the furniture is yellow. The house has yellow beds and yellow couches. What color are the stairs?

There are no stairs—it’s a one-story house!

200

Which factor involves disagreements over resource allocation?

  • A) Values
  • B) Structural Factors
  • C) Perception
  • D) Personality

Answer: B) Structural Factors

200

Which conflict management style involves low assertiveness and low cooperativeness?

  • A) Avoiding
  • B) Compromising
  • C) Accommodating
  • D) Collaborating

Answer: A) Avoiding

200

Which problem-solving approach is summarized by "Take it or leave it"?

  • A) Evade
  • B) Comply
  • C) Insist
  • D) Settle

Answer: C) Insist

200

Grandpa went out for a walk, and it started to rain. He didn’t bring an umbrella or a hat. His clothes got soaked, but not a hair on his head was wet. How is this possible?

Grandpa’s bald!

300

Which personal behavior factor affects conflict by influencing how information is interpreted?

  • A) Values
  • B) Perception
  • C) Communication Factors
  • D) Resource Interdependence

Answer: B) Perception

300

In which negotiation type is the focus on interests rather than positions?

  • A) Distributive
  • B) Integrative
  • C) Competing
  • D) Avoiding

 

Answer: B) Integrative

300

The phrase "Let’s split the difference and call it a day" represents which problem-solving approach?

  • A) Cooperate
  • B) Insist
  • C) Settle
  • D) Evade

Answer: C) Settle

300

You’re in a race and you pass the person in second place. What place are you in now?

Second place.

400

What conflict management style is characterized by high assertiveness and low cooperativeness?

  • A) Avoiding
  • B) Accommodating
  • C) Competing
  • D) Compromising

Answer: C) Competing

400

Which negotiation type defaults to taking a position?

  • A) Distributive
  • B) Integrative
  • C) Compromising
  • D) Collaborating

Answer: A) Distributive

400

Which problem-solving approach aims to come up with an even better solution through teamwork?

  • A) Evade
  • B) Comply
  • C) Insist
  • D) Cooperate

 

Answer: D) Cooperate

500

Which conflict management style is best described as low assertiveness and high cooperativeness?

  • A) Avoiding
  • B) Collaborating
  • C) Competing
  • D) Accommodating

Answer: D) Accommodating

500

Which problem-solving approach is characterized by the phrase "Not now, can you come back later?"

  • A) Evade
  • B) Comply
  • C) Insist
  • D) Settle

Answer: A) Evade

500

What does a high level of assertiveness in conflict management indicate?

  • A) Passivity
  • B) Activeness
  • C) Willingness to cooperate
  • D) Avoidance

Answer: B) Activeness