Global Strategy 1
Global Strategy 2
Organizational Design
Netflix Case
About Prof.
100

What is the production process segmented across countries, with firms or countries specializing in specific tasks to add value at each stage, referred to as?

global value chain

100

McDonald’s expanded internationally by granting local operators the rights to use its brand name, trademarks, and business model in exchange for fees and royalties. This is an example of what mode of market entry?

franchising

100

What is a formal system of task and reporting relationships referred to as?

organizational structure

100

True or False: Netflix’s global strategy is heavily reliant on a standardization strategy.

False

100

What is the professor's favorite American TV show?

Friends

200

Which theory explains how countries can benefit from trade by specializing in the production and export of goods they are most efficient at making, while importing those they are less efficient at producing?

Theory of comparative advantage

200

Modes of foreign-market entry, such as joint ventures and equity alliances, represent which level of strategy?

corporate-level strategy

200

What is the set of shared, taken-for-granted implicit assumptions that a group holds, which determines how it perceives, thinks about, and reacts to its various environments?

organizational culture

200

In which year did Netflix go public and begin trading on the NASDAQ?

2002

200

In which month was the professor born? 

(a) December
(b) January
(c) February
(d) August
(e) September

(c) February

300

What does the globalization hypothesis propose about consumer needs and preferences?

Consumer needs and preferences around the world are converging and becoming increasingly homogeneous.

300

Toyota built fully-owned factories in the U.S. This represents which mode of foreign-market entry?

Greenfield investments

300

P&G operates with industry-based sector business units and regional divisions. This combination leads to which type of organizational structure?

matrix structure

300

A manager at Netflix is conducting a Five Forces analysis of the online streaming industry. How would the threat of substitutes be characterized in this context?

Other forms of entertainment that can fulfill the same customer need for leisure and content consumption, such as video games, social media, traditional TV, and even live events.

300

Which school did the professor attend to earn their PhD?

Baruch College or City University of New York (CUNY)

400

Two opposing forces in global competition that form the basis of a firm's global strategy?

cost reduction & local responsiveness

400

What is one potential negative aspect of a global value chain?

• Over-specialization makes countries vulnerable to global price fluctuations, causing economic instability.

• Developing countries are often limited to lower-value activities, while developed nations focus on high-value tasks, reinforcing economic disparities.

• Offshoring and reliance on low-cost labor markets can lead to the exploitation of local workforces in developing countries, often under poor labor conditions.

400

Google’s 2015 restructuring resulted in a shift from a functional structure to which type of organizational structure?

multidivisional structure

400

What are two specific inbound logistics activities performed by Netflix as part of its value chain?

Licensing content from external producers or studios 

Producing original programming, such as Netflix Originals

Acquiring exclusive rights to content  

Producing localized content

400

What does the professor's younger brother do?

Military officer

500

Through which mode of foreign-market entry did Starbucks adopt when entering the Indian market?

joint venture

500

Which country has a comparative advantage in "Kimchi" production? And briefly explain why in terms of opportunity cost. 

Korea: Kimchi - 80 / Nattō - 90
Japan: Kimchi - 120 / Nattō - 100 

(Note: # of hours required in each country to produce one unit)

Korea

500

What are the two main roles of organizational structure?

division of labor; coordination

500

What are two key challenges Netflix has faced in its international expansion efforts?

Limited infrastructure in emerging markets (Poor internet connectivity and limited broadband access); 

Need for localized content and pricing adjustments

500

How many students does the professor have in the Fall 2024 semester, including both sessions he teaches?

(a) 50
(b) 52
(c) 53
(d) 54
(e) 58

(d) 54