Servant Leadership 101
Traits
In the Workplace
In Action
100

This type of leadership focuses on serving others first, rather than accumulating power.

What is servant leadership?

100

This quality involves actively focusing on what others are saying.

What is listening?

100

Servant leadership can lead to increased employee _______ and lower turnover.

What is engagement or satisfaction?

100

In a student organization, this type of leader might stay late to clean up after an event

What is a servant leader?

200

He coined the term “servant leadership” in a 1970 essay and emphasized putting others first.

Who is Robert Greenleaf?

200

Servant leaders have this trait, allowing them to feel what others feel.

What is empathy?

200

Servant leaders foster this kind of work environment, where everyone feels valued.

What is a collaborative, inclusive, or welcoming environment?

200

This leadership trait shines when a student helps a fellow classmate study for an exam.

What is serving others or empathy?

300

Unlike traditional leadership, servant leadership puts this group at the top of the priority list.

Who are the followers or team members?

300

This skill helps servant leaders see the big picture, anticipate challenges, and plan for the future.

What is foresight?

300

This business benefit often results from servant leadership due to happier teams.

What is higher productivity?

300

This civil rights leader showed servant leadership through his vision and service to others.

Who is Martin Luther King Jr.?

400

A servant leader is most concerned with helping others do this.

What is support or develop?

400

This trait allows a servant leader to heal themselves and others emotionally.

What is healing or emotional support?

400

Instead of taking credit, a servant leader is more likely to do this when a group succeeds.

What is give credit to the team or share recognition?

400

A servant leader might use this method to make decisions, considering everyone’s voice.

What is consensus, team input, or participative decision-making?