Survey Research
What is the first step in conducting survey research?
Define the purpose of the survey
This type of thinking is encouraged in learning organizations
Systems Thinking (or organization wide thinking)
High-performing systems collaborate across these
sub-systems (across teams)
Name one core characteristic of organizational culture
Shared values, norms, beliefs, assumptions
What one one major outcome of Home Depot's Transformation efforts according to our texbook?
Higher employee engagement levels
Who should be involved early in survey planning to ensure commitment
Top Management
Learning organizations promote collaboration across...
departments (or all levels)
They compare themselves to external standards through this
Benchmarking
When should culture be changed
When it no longer supports the strategy/goal
This type of organizational system typically features fewer layers of hierarchy to enhance communication and collaboration.
What is a High Performing System (HPS)
What should you do with survey results after analysis
Provide feedback to employees
Learning organizations encourage employees to take these
risks
They adapt successfully to this.
Environmental Changes
These aspects help distinguish one organization's culture from another
Symbols, language, rituals
Despite major effort, this type of change initiative does not always lead to positive outcomes
What is Organizational Transformation Change
What should follow feedback from survey research
Develop Action Plans
What behavior do leaders model in learning organizations
Learning Behaviors
They reflect and support what ideals?
Cultural ideals of the organization
What kind of event might require a cultural transformation
Mergers or acquisitions
What does Reengineering entail?
fundamental, radical changes to an organization's processes to improve performance