Transparency
Customer Success
Teamwork
Excellence
Professional Growth
100

The way in which we are to give, receive, and react to feedback.

What is Constructively?

100

The bottom line customer for R1.

Who is the patient?

100

A powerful communication platform; utilized by the central business office, to communicate billing and denial defects that require department input to resolve

What is ePars?

100

The individual productivity target per day.

What is 40?

100

The motto for professional growth.

  • What is “We learn, inspire and grow”?
200

The act of imparting or exchanging information or news.

What is communication?

200

The words abbreviated in DRM.

What is Daily Routine Management?

200

The cards given out when a good deed has been performed.

What are Bravos?

200

A day used to celebrate the hard work performed by everyone on the floor.

What is Operator’s Day?

200

The name of the meetings scheduled to go over personal performance/goals.

What is a 1:1 or What is an IDP?

300

The Regional Communications Specialist that supports changes within R1 and rolls out new initiatives to each team.

Who is Amy Markov?

300

The name of the infrastructure changes recently implemented in follow-up.

What is the By-Payer Model?

300

The team dedicated to planning volunteer events and opportunities to give back within the community.

Who is the Shared Services Helping Hands committee?

300

We strive to always exceed their expectations.

Who is the customer?

300

The website where you can locate any new career opportunities at R1.

What is Ultipro?

400

The code that explains what R1 expects from us as associates.

What is the code of integrity?

400

DAILY DOUBLE!

The words abbreviated in ePars.

What is Electronic Patient Account Request System?

400

The words abbreviated in BSO.

What is Blended Shore Operation?

400

The "Wall of Excellence" is located in this spot.

What is the break room?

400

The theme in which Professional Growth was celebrated during Spirit Week.

What is “What Did You Want to Be” Day?

500

A meeting held quarterly to discuss goals, company updates and employee recognition.

What are town halls?

500

The four-letter acronym used to describe Billing, Follow-Up, Cash Posting and Credits.

What is PFSS?

500

The team that facilitates activities designed to foster morale within R1.

Who is the Employee Engagement Team?

500

A week focused on connecting and aligning the organization on priorities.

What is Get Connected Week?

500

If you work really hard, you one day might replace him when he retires (our current CEO)

Who is Joseph Flanagan?