SOP
After completing input, this review should be completed, and the inputting associate's initials added to Rx Comments.
What is a 9-point check?
This tab shows which stores nearby might have an item in stock.
What is the Inventory Nearby tab (Analyze> Inventory Nearby)?
This is the pathway to access OutcomesOne from Connexus.
What is Tools> Desktop> OutcomesOne MTM?
Who should review immunization recommendations with the patient?
Who is the pharmacist? Technicians may "engage;" pharmacists should "recommend."
What type of food or drink may pharmacy technicians/ sales associates keep in the pharmacy?
What are clear water bottles?
In Connexus, the three (or four) values shown in each work queue represent these ready times.
What are 30min/ 2 hours/ 48 hours/ (RPh resolution)?
This tab shows which items have already been ordered.
What is the Audit tab (Buy> Create Order> Audit)?
Pharmacy technicians should filter OutcomesOne to what Provider Type?
What is Technician (Tech)?
A patient 50 years old and older might need what two immunizations?
What are pneumococcal and shingles vaccines?
A pharmacist can only give stock-status or a price quote to this specific group of patients.
Who is a person "known to the pharmacist?"
This extension will let the store transfer a call to the pharmacy lines.
What is 7401?
This tab shows items ordered that are out of stock.
What is the Order Exception tab (Buy> Order Exception)?
OutcomesOne TIPs should be worked in what order?
What is top to bottom?
A patient 75 years old or older may need what immunization?
What is the RSV vaccine?
Pharmacy associates are allowed to possess a personal cell phone in the pharmacy for what purposes?
What is for emergency purposes only?
During input, this sign can be used to filter for combination products, different drug formulations or drug salts, and routes of administration?
What is the % sign?
The time(s) that McKesson orders are automatically submitted.
What are 12:30pm and 5:00pm local time?
Teams should strive to work this many TIPs per day/ per week.
What is 35 per week or 5 per day if there are ≥35 TIPs available?
Medicare Part B (OMN) may cover these immunizations.
What are flu, COVID-19, pneumococcal, and Hepatitis B vaccines?
Technicians and Sales Associates are prohibited from taking breaks inside what department?
What is the pharmacy?
If any medication is counted from a source bottle that was not scanned, the source bottle(s) which must be placed in the Will Call Bag for the pharmacist to verify.
What are ALL source bottles?
The time that the Order Exceptions report should be worked each day.
What is 5:30pm daily?
This tool allows pharmacy associates to record phone calls/ messages in OutcomesOne?
What is Add Note/ Call Attempt?
Patients 19 to 49 with these chronic conditions have a significantly higher risk of pneumococcal pneumonia.
What are heart disease, lung disease, and diabetes?
Under what circumstances can a delivery driver (McKesson, Warehouse, Fed-Ex, UPS, etc.) enter the pharmacy department?
What is never (under no circumstances)?