F&I
$2000+
What must you do with customer's driver's licenses 100% of the time?
Scan for LexusNexus
What does EMRP stand for?
Enterprise Mechanical Repair Protection Plan
What is our financing approval rating?
98%+
What is Chris' favorite NFL team?
Dallas Cowboys
Benefits for choosing preferred lender over CU.
Should you let a customer with liability only insurance go alone on a test drive?
NO.
What are EMRP's three additional benefits?
1. 24-Hour Roadside Assistance
2. Substitute Transportation - 8 days if repairs are over 8 labor hours
3. Trip Interruption - $150/day up to 5 days
What can be used for Proof of Income?
Paystub within 30 days
OR
3 Month's Banks Statements
Where are Chris' parents from?
Galveston, Texas
Which product do we make the most reserve from?
EMRP
What 2 documents can we use to clear OFAC if IDV Quizzes fail?
Social Security Card/ITIN
Passport
What components of the hybrid battery does it cover?
It only covers the battery motor.
What is the minimum income required for customers to be approved for financing?
$1500 Monthly
What food does Jose most love to order?
Popeyes!
Sell Windshield or Tire/Wheel (bonus for both) after EMRP and GAP push customer over monthly payment budget goal.
Managers to Judge
What is a "Straw Purchase"?
A straw purchase is a specific form of falsifying or concealing information from a Finance Partner that occurs when the person who is purchasing and driving the vehicle is not a party to the retail sale or lease agreement, typically because the purchaser does not have sufficient credit to finance a vehicle on his or her own.
Explain the LoJack Theft Deterrent including its benefits.
Antitheft device installed in vehicles good for up to 5 years. If reported stolen, would be recovered in 26 min. 98% of the time. If it is not recovered within 30 days, they can provide a check up to $10k. Includes geofencing, battery level check, and speed limit caps
What are 4 things needed 100% of the time in your folder for title work?
Cover sheet, driver's license, Geotax, and insurance.
What was Chris' high school mascot?
Wolverines
What 6 banks provide a 4% in reserves?
Ally
Santander
Wells Fargo
Capital One
Exeter
TD Auto Finance
What 2 systems do we use to validate identities?
Lexus Nexus
OFAC
How much is Weathertech 1st Row only?
$150
How is LTV calculated?
LTV = (Loan Amount/Vehicle Value)x100
What 4 qualifications do you have to meet to get promoted to Senior Sales Consultant?
168 Sales Within 12 Months
7 Times At 14+
Product Sales Above Corp Avg
ESQI At Or Above Corp