Check Ins
On a typical day what time do you call to check in?
7:00pm
List three areas you check during rounds.
Common areas/lounges, bathrooms, basement areas, laundry rooms, kitchens, fire extinguishers, roof hatches, unlocked storage areas
Within what time frame do Incident Reports need to be submitted in.
24 hours - unless AOC / your RHD sets a different expectation.
What does AOC stand for?
What does SAOC stand for?
Senior Administrator on call
Administrator on call
During duty when do you sit in the RA office for office hours?
7pm-11pm
True / False:
You can leave a voicemail if you call the AOC to check in and they do not answer.
True
What is a circumstance that would allow you to key into a students room while on duty?
Lock outs, AOC/ SAOC /Your RHD tells you to, UPD/Fire Marshall tells you to
True / False: You are walking on your round and smell marijuana coming from a specific room. Your next step is a call to AOC to have them check the room.
False - Call UPD to check the room. Call AOC if situation escalates (student getting arrested, student gets transported to hospital, ect.)
Name one new AOC to our area.
Varies - George Hores, Erin Maurno, Daniel Schenk, Marissa Cardinal, Toni LaBozetta, Emilio Del Valle
True / False - You can do homework while in the RA office on duty.
True - BUT you should not be saving homework assignments that are due the next day to complete while on duty. Duty is your number one priority while on duty.
What is the password to check voicemails on the RA duty cell phone? When should you be checking voicemails?
You should check voicemails immediately if you see one on the phone. The passwords are the last 4 digits of the cell phone number.
True or False: Other RAs can join you on your round.
True
Emergencies Vs. Work orders. Please share two examples of a maintenance emergency that you would call in to the AOC. Please share two examples of a maintenance work order that you would NOT call in to the AOC.
Emergencies: Active flood, loss of heat, no hot water or no water, actual fires, locks or keys not working, exterior lights not working, student being transported to the hospital, loss of power/ lights, Bodily fluid spills.
Work orders: Desk light not working, broken furniture, Laundry machine not working, anything that can be fixed during the week that would not cause harm to students or belongings.
True / False - If you are not on duty - you must call the RA on duty for your area if you run into a situation.
False - It depends on the situation. Some situations may require a direct call to the AOC.
True / False: You can host an individual program while on duty.
False. You should buddy up to co-host the program!
Explain the steps to un-forward the duty phone
Varies
What should be written in your CIP log from your round report?
Varies
A resident comes to you sharing that they saw a concerning facebook post from another student on the Stony Brook Class of 2020 page. The post from the student shared that they felt like they were being harassed from another Stony Brook student with screenshots of their conversation. What should you do?
Varies - Call to AOC to report. Ask student to email you the screenshots of the concerning post.
Do not comment on the facebook post.
Name both new SAOCs
Unity (Tabler QD) and Alysse (H-QD)
Share three tasks that you can perform while in the RA Office during duty.
Rounds, Clean Office, Sign out equipment/games to residents, Respond to fire alarms→ Wear safety vest, take master key, and list of residents, Maintain welcoming environment-- lights on, no loud music, limited guests (be cautious), Work on RA related projects-- (bulletin boards, community engagement planning, etc.), Be friendly!
Share how you answer the RA cell phone when it rings. Share how to call in to the AOC when checking in for duty.
When phone rings: Hello, this is the Langmuir Resident Assistant on duty (name), how may I help you?
When calling in for duty: Hello this is (name) the James Resident Assistant checking in for duty.
How many rounds take place on a Wednesday evening?
Monday, Tuesday, Wednesday (3 rounds) 7pm, 9pm, and 11pm.
Name 5 qualities that should be included in a good incident report.
Varies - correct grammar, minimal pronouns (use names), correct POV, no assumptions, concise, direct quotes, date, time, location
There is an emergency taking place and you call the AOC for your area and they do not answer. What is your next step?
If possible wait a few minutes and call back to the AOC for your area. If again they do not answer and the situation needs an immediate response call an AOC for a different area.
List 4 or more common violations found during health & safety inspections
extension cords, surge protector without automatic shut off, lamps with outlets, unauthorized cooking appliances, candles/incense, animals, alcohol, drugs. Varies