Financial Aid
What FAFSA aid year are we currently using?
2023-24
What form will a student need to submit if their employer is submitting the LOC to WGU?
FERPA
Where will you see the exact verification requirements a student needs to submit?
Student forms site-https://wgu.studentforms.com/
What does it mean if a student is at a SAPTM status?
They are ineligible for FAFSA due to not meeting OTP or Satisfactory(Student) Academic Progress for the previous aid year(s).
What channel in Tableau do we refer to, to confirm if the FAFSA was received?
RRAAREQ
What Tax Year information needs to be submitted for the current aid year?
2021 (tax info from 2 years prior)
What is 3P?
•3P is a direct billing option that refers to a process where WGU will bill a student’s third-party sponsor for the cost of the student’s tuition.
What are the types of verification documents?
These can include but are not limited to Tax info, Household info, SOEP, Unusual enrollment, selective service(CFLAG)
How long does it take for an SAP appeal to be reviewed?
5-10 business days
How do we confirm in Tableau if a student’s tuition has been billed?
Check Account History and FA Criteria channels
How many days does it take for WGU to receive a student’s FAFSA once it is submitted?
Up to 5 business days
What are several types of 3rd party payment methods?
Ex; LOC, Voucher, Purchase Order, Check, Authorized User Payment, & State Voc Rehab
Why are we not able to see a student’s verification requirements on the student forms site?
The student did not register in their SV portal @http://verifymyfafsa.com/.
How do you request for an SAP Appeal to be loaded into the student’s portal?
Send a chatter to your TSC person (differs for each college) requesting for an SAP appeal to be loaded for the student. Chatter needs to include the student’s start date and program of interest.
What does the status ‘IG’ indicate in the student history channel?
The student is a WGU graduate
What is WGU’s FAFSA school code?
033394
What needs to be included on a student’s check when submitted to WGU?
Student’s full name, student ID number (other info to include: date, payment amount, name of 3rd party)
What is the difference between SVVRFY and VRFY in the RRAREQ channel?
SVVRFY – for students to complete and submit. VRFY – for FS Dept to review and approve
What requirements are needed for an SAP appeal?
A statement explaining the reason for not meeting OTP and why they will work to meet OTP moving forward and any 3rd party documentation to support their claim.
Where in Tableau do you find the award amounts for the student loans?
Term Awards(RPAAWRD) and Terms and Conditions(RPAINFO).
What does the REJ status mean?
FAFSA has been rejected. FAFSA errors (e.g. missing signature, incorrect name, SSN, or so forth) the FAFSA was not accepted. Corrections are needed.
What document will load for the student to complete as part of using private loans?
Alternative Loan Entrance Agreement (ALTENT)
What is the name of the verification document in relation to default loans or selective services that aren't seen on the student's side?
C-Flag
What SAP score do students need to maintain to be eligible for financial aid use?
66.67%
What are some reasons why we may not see tuition charged to a student’s account?
No start date due to the student is not on the roll yet, it has not yet been 24-48 hours since the student was added to the roll or a system glitch.