What Rad Techs Should Know
Customer Service
Orientation
Job Expectations
Patient Safety
100
Isovue-M
What is the contrast for myelography?
100
AIDET
What is Acknowledge, Introduce, Duration, Explanation, and Thank You?
100
Employees must ________ when leaving the hospital campus for lunch or personal time.
What is punch out? (or badge out)
100
This rule-of-thumb phrase is helpful when deciding whether to share medical information with others.
What is need-to-know?
100
Task required before each exam, after removing gloves, and after patient contact.
What is hand washing? (or hand disinfecting)
200
The attending physician will be responsible for the removal of this device?
What is a cervical collar? (or c-spine collar)
200
Speaking well or promoting other staff or departments.
What is Managing Up?
200
This form must be completed before one can access personal medical records?
What is Release of Records?
200
I will make safety, comfort and well-being of our patients my top priority. Further, I will be honest and truthful, act with integrity, respect the feelings and viewpoints of others, be courteous to all, use resources wisely, abide by the regulations, and report known violations.
What is Our Code of Conduct and Ethics?
200
Combative Person: physical assistance needed for out of control patient or visitor.
What is Code Gray?
300
Shift responsible for checking the crash cart.
What is night shift?
300
This action is very important when acknowledging or greeting a customer.
What is eye contact?
300
Procedure includes: verification of patient identity, patient order, schedule, and a check of expiration date on bottle.
What is dispensing oral contrast?
300
Gets along, completes work assignments, listens without biases, and resolves conflicts.
What is teamwork?
300
This must occur before MRI entry.
What is screening?
400
Format for documenting c-arm fluoroscopy times.
What is Fluoro Time 5.2 min (OR2)?
400
These two new customer service initiatives have been implemented when a patient arrives at the front outpatient desk for check-in.
What is check patient's scheduled appointment time and provide estimated wait time.
400
Conditions for internet use at work.
What is work related and time sensitive?
400
First Step to Problem Solving (according to our Job Description)
What is assuming responsibility?
400
Tech initiates this before and after patient transports.
What is Handoff Communication?
500
This form requires patients to list all medications.
What is Med Reconciliation?
500
Staff are asked to provide a timely update every ___ minutes to patients that are waiting.
What is 20?
500
Use proper body mechanics, use lifting devices or slider boards, or call for "lifting assistance".
What is No Lift Policy?
500
This Human Resource term is used when an employee on company time leaves the premises without their supervisor's permission.
What is Job Abandonment?
500
The term for procedural site verification and time-out process.
What is Universal Precautions?