Refers to different values, norms, and customs across cultures
Cultural Differences
Refers to different ways of making decisions
Different decision-making styles
What is the belief that one's own cultural or national background is somehow superior to others?
ETHNOCENTRISM
What is the term for the impact of time in communication, such as how long you take to reply to a conversation?
CHRONEMICS
Way of thinking and living, including attitudes, values, norms, and beliefs that are taught and reinforced by members of a group
Culture
Communication that ensures that the message is understood by the receiver as intended
Effective Communication
In what type of culture is communication direct, clear, and explicit?
What type of non-verbal communication considers the pitch, volume, and rate of a person's voice?
VOCALICS
Refers to different ways of speaking and expression across cultures
Different Communication Styles
Different ways knowledge and learning are viewed across cultures
Different approaches to knowing
What is the term for the discomfort or fear individuals feel when unsure how to act in a culturally unfamiliar setting?
HIGH ANXIETY
What are fixed and oversimplified ideas about a group of people called?
STEREOTYPES
Refers to different ways to handle disagreements across cultures
Different attitudes towards conflict
Type of communication whose meanings vary significantly across cultures
NonVerbal Communication
What non-verbal cue is often considered rude or aggressive in East Asian cultures, especially towards elders or superiors?
TOO MUCH EYE CONTACT
What does the term "proxemics" refer to?
PHYSICAL SPACE AND DISTANCE
Refers to different ways of getting work done across cultures
Different approaches to completing tasks
Refers to challenges that prevent effective communication
Barriers to Communication
What does the term "haptics" refer to?
THE SENSE OF TOUCH
What does a "low-touch" culture value?
PERSONAL SPACE