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FAQ
Methodology
Random Factoids
100
What year was the Rapid Cycle Innovation Methodology developed at Vancity?
What is 2013.
100
Traditional Rapid Cycles last
What is 3 days.
100
What does SMS stand for
What is Subject Matter Stakeholder
200
Which of these is the purpose of Rapid Cycles? a. Bring together a cross-functional team to simplify a process or solve a business problem. b. Make robust decisions with greater speed. c. Deliver a better DME through more convenience. d. Transform the way we work. e. All of the above.
3. All of the above.
200
The two steps of the methodology that happen after the Rapid Cycle
These are two steps: Implement & Monitor and Refine & Sustain.
200
Name one of the favorite solutions from the first year of rapid cycles based on staff feedback
- Elimination of the requirement for manual income verification - Posting of Form B to EDIS - RRSP applications go straight to imaging - Providing LOS access to Special Accounts - Enabling MSC to reset PACs over the phone - Elimination of dual custody requirement for safety deposit box listing
300
Can the Rapid Cycle Innovation methodology be used only in workshops?
The methodology was designed simply to be used on any issue, large or small. It can be used for more than just workshops. It is intended to be part of how our organization approaches and executes decisions.
300
If Brainstorming Solutions is a slab of marble, this is our tool to chisel down our solution
What is Acid Testing
300
How many Rapid Cycles have been completed to Dec 2016?
What is 59 Rapid Cycles
400
Rapid Cycles and implementations are scheduled every 2-3 weeks. Why?
It is cadence developed over time based on the principle that consistent and continuous application of methodology which builds strong disciplines within the organization
400
Understanding the Gap can be broken into 4 smaller parts. What are they?
Future state, current state, issues and root causes.
400
What was the first ever Rapid Cycle?
What is New Retail Member Creation.
500
Why do we not have untrained facilitators run Rapid Cycle?
There is a risk that the methodology will not be applied consistently and desired outcomes will not be achieved. There is risk of the level of sustainment of the principles if the methodology is altered. Best outcomes rely heavily on understanding of the methodology and principles.
500
Match - Why? How? What if? What? to the following: Understanding the Gap, Test & Validate Assumption, Design a Possible Solution, Acid - Test Solution
What? = Understanding the Gap. Why? = Test & Validate Assumption. What If? = Design a Possible Solution. How? = Acid - Test Solution
500
How many graduated facilitators are there? Take a stab at which departments are represented.
11 graduated facilitators. CMS / MSC / Community Business / People Solutions / Community Credit / Community Investment / ACT