Credit and Collection
Use this form to request one Credit Analyst.
What is the SPOC account request? (single point of contact)
This is the service where the driver deliveries to your desk
What is Desk Top Delivery?
This is the path to finding the account team in sunrise
What is F11, then F5?
This is how you run an overview of your account.
CSS Central, click sunrise under reporting type, select overview from the drop down list
Reach out to this team to increase credit limit.
What is extendedtermsreq@staples.com?
This is the service where the driver brings delivery's to one drop location inside.
What is inside delivery?
Prompt to email packing slips from service window?
What is option 5?
You need the admin password for DAL region. What are the steps?
What is SA Hidden Account Credentials?
Time saving way to send repeated email content.
What are outlook signatures?
This is how you find the credit analyst to a bill to on your account.
What is the AR directory?
sharepoint - OTC quick links
CSS Central - research tab
Least cost algorithm is also know as
Come here from services window to check stock in Essendant
What is Option 16?
This link holds Critical notes and Command 13.
What is css critical notes?
Use this team to combine data from two reports
What is Field Sales Support team?
If an account is having past due issue, use this resource for a overall picture of the health of the account.
What is Power BI, feeds to O2C COE?
the location where you put desktop delivery details
What is Address line 3?
From Service window this path will lead you to all stock for item number 324791 for all FC inventory.
What is option 8, enter sku, enter, shift F5?
Run this report to find out Auto Restock orders link to an account
Use this time saving tool to log support request.
What is Salesforce add on in outlook?
What is O2C O2ccoe@staples.com
Team that assists with delivery mode changes, update desktop, and palletized delivery request.
What is custdelsupport@staples.com?
From the service window how do you find the UPC of item 324791
19, enter sku, then put an x on that line
To find out bill to details on your account.
What is invoice configuration research in CSS Central?
State the CSC promise statement