Rapid Safety
This required item protects your eyes when working near moving equipment.
What are safety glasses?
This is the term for the number of units you process per hour.
What is rate?
Amazon’s mascot Peccy stands for this value of putting others first.
What is customer obsession / people first?
Items arrive to the FC through this process.
(What is Receive
Rapids move fast and workers should too — but always do this first.
What is stay safe?
This is the rule for keeping hands clear of conveyors and machinery.
What is "no hands in the path."
Small improvements made every day to get better at your job.
What is Kaizen?
Leaders do this when they challenge the status quo and look for better ways.
What is invent & simplify?
The function where items are grabbed from shelves for orders.
What is Pick?
This mascot keeps the morale flowing just like water through a river.
Who is Peccy?
When lifting, you should bend at these instead of your back.
What are your knees?
This tool helps you track your performance and goals for the shift.
What is A to Z / My Performance App
This LP means you admit mistakes and learn from them.
What is earn trust?
Where items are organized and packed into boxes.
What is Pack?
Rapids are unpredictable — so be ready for changes in this mid-shift meeting.
What is start-up?
If you see a spill on the floor, you must do this immediately.
What is secure the area and notify an AM/PA?
Taking these short breaks throughout a task can help maintain a strong rate.
What are micro-breaks?
Knowing the details of a process and going to the floor reflects this LP.
What is dive deep?
The area where orders are loaded into trailers.
What is Ship Dock / Outbound Dock?
Just like a river path, this helps guide your workflow for the shift.
What is the plan/goal board?
This acronym reminds us to be aware of our surroundings at all times.
What is Situational Awareness
Working quickly and correctly is called this.
What is rate with quality? / What is proficiency?
Leaders hold themselves and others accountable to high standards.
What is insist on the highest standards?
The computer-guided process that tracks every item’s journey.
What is Amazon inventory control? / What is scan-based workflow? / What is FCLM?
Rapids teamwork means you never do this alone if help is needed.
What is struggle silently?