RBC Advantage
Banking
Banking
How many Virtual Visa Debit purchases are covered per month?
Unlimited
What is the name of the new advice tool that can be used to opt for value program?
THE VALUE PROGRAM TOOL - enables you to OPT a client's accouont(s) into value program and capture consent
How much is the fees for mini statement updates at RBC ATM?
Free - now
Old - $075
How much is the monthly fee rebate for RDSP beneficiaries.?
$4
Day to Day banking fee (only one account per beneficiary)
Do clients have to do the account activities in their bank accounts every month in order to earn the monthly fee rebate?
YES. clients must perform two (or more) of the three monthly account activities (pre-authorized payment, direct deposit, bill payment) each month for each bank account enrolled in the Value Program in order to earn a monthly fee rebate on that account.
Is overdraft protection included?
If not? How much is that?
No.
Overdraft Protection Fee: $5
What are the names of the discontinued Accounts?
RBC Student Banking
No Limit Banking for students
No Limit Banking
Is there any credit card fee rebate with Advantage Banking Account? How much ?
Yes
$39
What is cross border debit AND
How much is the cross border debit fee with RBC Advantage Account?
The Cross-Border Debit service is an easy and secure alternative to carrying large amounts of cash when you travel. All you need is your debit card and PIN to access your primary Canadian Banking or savings account and make purchases at any of the $1,000,000 merchants in the U.S.
And $1
TRUE OR FALSE?
Clients can either opt for value program OR Multi Product Rebate after April 27th, OR after the date RBC Advantage Banking Account and Value Program are offered for sale.
FALSE
Multiproduct Rebate will no longer be available on eligible accounts opened after the effective date that the RBC Advantage Banking Account and Value Program are offered for sale.
How much is the Monthly Fees for?
Regular clients?
Students?
Senior?
Monthly fee-$11.95
Students $0.00
Seniors $7.95
Name eligible Accounts?
Day to Day, Advantage, Signature No Limit, VIP, Day to Day Savings, Enhanced Savings, High Interest eSavings, Student Banking, No limit Banking for students, No limit banking, Staff Banking
What are the additional fees associated with international money transfers?
There may be additional fees applied by an intermediary or receiving bank, including conversion fees if the funds are converted to another currency. If the RBC international Money Transfer is returned by receiving bank or intermediary, a different foreign exchange rate may be used.
A client opted for value program. He opened an RBC Day to Day banking account. How much is the rebate on his monthly fees and how many rewards points does he earn monthly. ?
Eligible Account or Account + 1 Product category = Fee Rebate $0, 1 Point for every $10 ( to a max of 150 points/month)
how does the BPOL/Small Business Product Category work under value program?
For sole-owned bank accounts, BPOL will automatically count as a Product Category in the Value Program if the client has linked their personal and business profiles. For joint bank accounts, consent must be given by either owner in order for BPOL to count as a Product Category. Even if both owners share a BPOL and hold a joint PDA together.
What are the three features of Advantage Banking Account?
1) Personalized Cheques - first order of 50 RBC standard style cheques free
2)NSF Fees rebated per year - 1
3)Credit Card Fee Rebate - $39
If a client has one Signature No Limit Bank Account +Investment +Infinite Avion Visa + Mortgage with us, how does reward points work? +
How much is the fee rebate?
Eligible Account or Account +3 Product category = Fee Rebat $11.95, 1 Point for every $3
(to a max of 500 points/month)
A client is sending international money transfer using online banking to Australia. How much is the fee if they are sending the following amounts?
1) $750
2) $1050
1)$6
2)$10
Old:$13.50 per transaction
New: $6 fee per transaction of $1000 or less
$10 fee per transaction over $1000
Name the new Advice Tools and their usage?
The Needs Assessment Tool - (use during discovery) Identify what account best meets client's needs.
The Value Program Tool - enables you to OPT a client's account(s) into value program and capture consent.
How can you determine why a client did not receive a rebate this month?
AND Name at least 4 possible reasons.
Use the Insights Page of Value Program Tool to identify why a client has not received rebate.
Possible reasons:Account is not eligible for value program, value program was not opted- in, client does not have enough active product categories, client recently closed product, client did not complete at least 2/3 monthly acct activities within the month, consent to share sole owned products are taken into consideration the following month.