social skills
conflict resolution
group work strategies
self-advocacy
active listening
100

When you meet someone new, this is one thing you can do to make a good impression.**



*make eye contact and say hello*

100

**When you're upset with someone, this is the best way to approach them.**


*Stay calm and explain how you feel using "I" statements*

100

**This is what you should do if one person is dominating the group conversation.**


*politely ask if others can share their thoughts too*

100

**This is something you can do if you don’t understand an assignment in class.**


*raise your hand and ask for clarification*

100

**When someone is talking to you, this is one thing you can do to show you’re listening.**


*make eye contact and nod your head*

200

**If someone says something you disagree with, this is a polite way to respond.**


*“I see your point, but I think…”*

200

**If a classmate says something hurtful to you, this is a good first step.**


*Calmly tell them how it made you feel*

200

**This is one way to keep a group project organized.**


*make a plan or a timeline with specific tasks for everyone*

200

**When someone is treating you unfairly, this is the best way to speak up.**


*Calmly explain how you feel and what you need from them*

200

**This is a way to check if you understood someone correctly after they’ve spoken.**


*Repeat what they said in your own words and ask if you understood right*

300

**This is what you should do if someone interrupts you while you’re talking.**


*Politely say, “I wasn’t finished speaking, can I continue?”*

300

**This is one way to avoid misunderstandings in a group project.**


*Communicate regularly and clearly about expectations*

300

**When someone in the group isn’t participating, this is a way to encourage them.**


*ask them for their opinion or assign them a role they’re interested in*

300

**If you’re struggling with a group project, this is one way to ask for help.**


*talk to the teacher and explain the challenges you’re facing*

300

**If someone is upset and talking to you, this is a good way to respond.**


*listen carefully and say, “I understand why you feel that way”*

400

**This is an example of nonverbal communication that can show you're listening.**


*Nodding your head or making eye contact*

400

**When a disagreement can’t be solved easily, this is a useful way to make progress.**


*Ask for help from a teacher or mediator*

400

**This is how you can handle it when group members are off-task.**


*remind them of the goal and suggest taking a short break if needed*

400

**When you feel overwhelmed by schoolwork, this is one thing you can do to manage your workload.**


*ask for extra time or help from a teacher or counselor*

400

**When a friend is explaining something important, this is how you can show you’re paying attention.**


*ask questions and avoid interrupting while they speak*

500

**If you're in a group conversation and you want to join in, this is one way to enter the discussion.**


*Wait for a pause, then add a comment or ask a question*

500

**If two people in your group aren’t getting along, this is something you can do to help them resolve the issue.**


*encourage them to talk it out and listen to each other’s perspectives*

500

**If the group has different ideas about how to finish a project, this is one way to make a decision.**


*vote or compromise by combining ideas*

500

**This is what you can do if a group member isn’t doing their share of work.**


*talk to them directly about it, then ask for teacher assistance if needed*

500

**If you don’t understand what someone just said, this is what you should do.**


*Politely ask them to repeat or explain it in a different way*