RBI
How many guest rooms are on property?
286 Rooms
What are the guest pool hours?
8am-10pm
Who went viral on Tik Tok?
Ben Louie & Cameron E.
Who is the General manager?
Jamie Lemon
What does RCM stand for?
Resort Club Member
How many acres is RBI?
265 Acres
Avant hours?
Tuesday-Saturday 4pm-10pm
Which bellman played an Olympic sport?
Mason
Tessa Balcom
Name two other JC Resort properties
Scripps Inn, La Jolla Riviera, Surf and Sand, Terranea
What parking options are there? And how much are they?
Overnight Self- $37 Day Use Self- comp
Overnight Valet- $45 Day Use $8
Validation/RCM- $4
Sites- comp
What is the WIFI password?
rbinn858
How many bellman can drive stick shift?
5
Which leader has worked at RBI the longest?
Bryan Flood
What year did RBI open its doors?
1963
What is our Mission statement?
Making memories. Every Guest. Every Time.
How do you greet a guest car? (multiple correct answers)
...
Which two bellman have won memory makers?
Mason and Weiland!
Which leader can play the drums?
Jake Erdman
What is RBI's loyalty program called?
IPrefer
What does ATEAM stand for?
A- Anticipate guests needs
T- Treat everyone as guests in our home
E-Empower yourself
A- Act as one team
M- make it easy for guests to do business with us
What are the Forbes Service 6?
Greet the guest, Watch your non verbals, Show interest in the guest, Be anticipatory, Use the guest name, Close Properly
Which bellman has worked at RBI the longest?
Trevor Egan
Which manager has dual citizenship?
Walter
How many golf courses does JC Golf manage?
13!