Nonverbal Language
Verbal Language
Communication Process Model
Listening
Ethics
100

Hand and arm movements

What are gestures?

100

A word's dictionary meaning

What is denotation?

100

The person who gives the message

What is the sender?

100

As opposed to hearing, evaluating the sounds that are being received

What is listening?

100

Doing or saying what is right within the context

What is ethical conduct?

200

Facial movements

What are facial expressions?

200

A word's implied or suggested meaning

What is connotation?

200

The person the message goes to

What is the receiver?

200

Listening for enjoyment

What is appreciative listening?

200

Rules for using social media

What is netiquette?

300

The distance between a message's sender and receiver

What is proxemics?

300

A language pattern (typically regional) that differs from the dominant or typical language pattern

What is dialect?

300

Turning thoughts and feelings into a message to be sent

What is encoding?

300

Listening to help someone

What is empathic listening?

300

Using others' words as your own

What is plagiarism?

400

Communication through touch, like a hug or a pat on the back

What are haptics?
400

An expression that means something beyond the literal words, like "Spill the beans!"

What is an idiom?

400

Translating a message that has been received

What is decoding?

400

Listening for what is important

What is critical listening?

400

Audio, video, or written works that belong to someone

What is copyright?

500
The interpretation of body communication

What is kinesics?

500

The technical vocabulary of a hobby, occupation, or other specialized activity

What is jargon?

500

The manner in which the message is sent

What is the channel?

500

Identifying one sound among many

What is discriminative listening?

500

Open use of works that are not copyrighted

What is fair use?