Mission/Values
What is RCA's mission?
To save 1 million people, one person at a time.
Where can you find RCA policies?
RCA Intranet
How long is the probation/introduction period?
3 months
What should you do if a former patients sends you a friend request?
Block and delete
What do all RCA patients have in common?
Substance Use Disorder
What is the number one priority (also a value) for RCA patients and staff?
Safety
What kind of shoes are appropriate to wear at RCA?
Closed toe and heel
Who is RCA's HR Manager?
Melonie Borman
What should you do if you recognize a new patient as a friend or acquaintance?
Inform your supervisor, complete the conflict of interest form?
What is the phone number to RCA?
1-800-RECOVERY
Name 3 of the 6 Core Values at RCA
Patient Care/Experience
Empowerment and Accountability
Innovation
Collaboration
Safety First
Supportive Culture and Environment
If you need to call out of a scheduled shift, how should you do so?
Make voice to voice contact with your supervisor or designee. Voicemails, texts, emails are not sufficient
How many holidays are recognized by RCA?
7
If you are in recovery yourself, should you disclose this to patients?
It depends on the intent, person and circumstance. Never share details.
How many sites (including Mount Dora) does RCA operate?
12