CALM
What does the C in CALM stand for and why is it important?
Center - to increase our effectiveness
What percentage of our message is conveyed via the words that we choose? (spoken words only)
7%
What is the number for the national suicide hotline?
988
Describe a situation in which a Code Blue would be used
Medical Emergency (including possible overdose)
What is the mission statement of RCA?
To save one million lives, one person at a time.
What does the A in CALM stand for and why is it important?
Assess - It is important to assess the situation so that we respond with the correct approach.
At what stage of the escalation continuum should you try to debrief with the patient?
Recovery/Return to Baseline
At what age are men at the most risk for suicide?
75 and older
Describe a situation where a Code Purple may be used:
Missing patient/unable to locate patient
Reframe each term with less stigmatizing language: Drug Addict, "Dirty Test", Substance Abuse
Person with a substance use disorder, tested positive for substances, substance use disorder
What does the L in CALM stand for and why does it matter?
L - Lower your voice. This can help to de-escalate the patient and invites them to mirror our energy.
Some of the natural responses to fear include fight or flight. Name 2 more. (all start with the letter F)
Freezing, Fawning, Friending
What is the number 1 protective factor (something that reduces a person risk) when it comes to suicide?
Having a connection with at least one other human.
Describe a situation in which a Code Green might be used:
Weather Emergency (weather event prompting the need to shelter in place or evacuate)
What are the 3 steps to the rounding check process?
Look, Ask and Document
What does the M stand for in CALM and why does it matter?
Make safe/simple choices. Prioritize the health and safety of everyone.
How do you define paraverbal communication?
How you say, what you say.
Know
Why doesn't 'active shooter' have an associated color? How should you respond in an active shooter situation?
We don't want to waste time. Run (get everyone as far away as possible), Hide (if unable to run, seek cover/hide) , Fight (as a last resort, fight back)
Name 5 of the 6 Values of RCA
Patient Care and Experience, Empowerment and Accountability, Innovation, Collaboration, Safety First, Supportive Culture and Environment.