Scheduling Savvy (AIR)
Clinical Documentation (AIR)
Patient Experience (AIR)
Revenue in Motion (RCM)
Claims & Collections (RCM)
100

AIR’s Calendar raises this alert when two visits are booked for the same slot.

What is a conflicting‑appointment alert?

100

Daily notes, initial evaluations and discharges are all configured under this AIR module.

What are Chart Notes?

100

Before a visit, patients get texts that let them pay, confirm or cancel thanks to this Intake workflow.

What is the pre‑visit message workflow?

100

Eligibility maps each appointment to one of these categories such as “office visit” or “mental health.”

What are service types?

100

Standard professional claims are sent on this familiar 1500‑series form.

What is the CMS‑1500?

200

Need multiple weekly PT visits? Configure one of these “patterns” directly on the Calendar.

What is a recurring scheduling block?

200

To save time, a provider can “pull forward” past diagnoses and plans using this feature.

What is carry‑forward (of note content)?

200

Through the Patient Portal, users can review and perform these individualized exercise programs.

What are home exercise programs?

200

Automated pre‑visit texts that collect co‑pays are part of this RCM payment product.

What is SmartPay?

200

The Athelas team works these payer decisions within 21 days of posting.

What are denials?

300

When you click Reschedule, AIR instantly displays these open times you can move a visit into.

What are available appointment slots?

300

A finished note can be shared with outside clinicians via this trusty 1990s‑era technology.

What is faxing?

300

An upcoming Patient Profile enhancement will show every care touch‑point on this chronological view.

What is the patient activity timeline?

300

Insights can charge saved cards through this widely used payment platform.

What is Stripe?

300

RCM auto‑generates cover letters—using large‑language models—when filing these challenges.

What are appeals?

400

Coming soon: you’ll be able to launch this type of virtual visit straight from an AIR appointment.

What is a telehealth video appointment?

400

AIR’s documentation checks itself on the fly thanks to this AI‑powered compliance helper.

What is AI‑powered validation?

400

Intake forms like demographics and this insurance‑related form can write data straight back to AIR.

What is the insurance update form?

400

One limitation today: SmartPay still can’t write payments back into this upstream clinical system.

What is the EHR?

400

For Workers’ Comp claims you can attach this supporting packet along with the electronic submission.

What is medical documentation?

500

One Calendar feature not yet supported is coloring visits according to this appointment attribute.

What is status‑based color‑coding?

500

After a note is signed, clinicians still can’t attach this type of late‑change add‑on—yet.

What is an addendum?

500

A Portal gap today: patients cannot yet initiate these two‑way digital conversations.

What are patient‑initiated messages (or conversations)?

500

On the roadmap: clinics will accept payments at check‑in via these on‑site hardware stations.

What are physical kiosks?

500

When a claim bounces before payer acceptance, it lands in this Insights dashboard broken down by reason, category and owner.

What is the Submission Errors worklist (or dashboard)?