RCMP

RCMP

100

How many RCMP Hubs are there?

5

200

The amount of customers the RCMP engaged with

more than 3 million

300

the 3 Resolutions Area Managers

Luchino, Patricia, and Lakiesha

400

name one of the 8 functions in the RCMP

sales, resolutions, PS&I, XD, BNOM, P&C, Risk, communications

500

what are the 5 ways we service our customers

chat, email, phone, social media, and virtually

POP

100

the avg. amount of time it takes to work a delayed order

6 minutes

200

what is a delayed order

when an order has a deviation

300

the 3 flows the impact POP

70.1, 70.2, and 80.2

400

the percentage of delayed orders handled by the RCMP 

91.3%

500

the cost of working the delayed orders FYTD

$530K