Overview Management
Management function includes using leadership and management styles; using motivation and communication
What is directing
Passed in 1947 and added a list of unfair labor practices on the part of unions to the National labor relations act
What is Taft Hartley Act
determines cost, outlay, and inflows without a baseline budget.
Marketing is concerned with
What is customer wants, profit, and future growth
Safe, effective, patient-centered, timely, efficient, equitable
what is what is 6 domains of health care quality
Comparing applicant knowledge, skills, and abilities to those required of a position and choosing the most qualified applicant
What is selection
An organization of workers joined to protect their common interests and improve their working conditions
what is labor union
subtracts expenses from gross profits
What is net profit
marketing strategies shifted to pricing techniques to revitalize sales as markets became crowded with product
What is sales era
Established to improve healthcare quality
what is FADE quality improvement model
includes the desired qualifications, skills, and abilities needed to complete the job, characterizes the ideal candidate
What is job specification
Difference between wages and salary
what is wages= hourly, salary= fixed yearly pay
systematic assessment of every feature of a product to ensure its cost is no greater than is required to achieve its function
What is value analysis
have high-income, high self-esteem. Successful and sophisticated, take charge
What is innovators
know your customer, let it flow, go to gemba, empower people, be transparent
What is 5 principles of KAIZEN
What is personnel policies
Law requires overtime pay for hourly employees
What is fair labor standards act (FLSA)
when a business adds something extra to a generic product that gives a greater perception of value
What is value added
Low- cost marketing method
What is Social Media
Model stands for reasonable, understandable, measurable, believable, and achievable
What is RUMBA model
New employees should be given this on the day they are hired
what is performance objectives
a group of employees with clear and identifiable common interests.
What is bargaining unit
the statement of an organizations current and fixed assets, current and long term liabilities, and owner's equity.
What is balance sheets
have lower income; focus on self-sufficiency and family; express themselves and experience the world by working on it
What is makers
Continuous quality improvement
What is ongoing efforts to improve services and outcomes