Colors
Red
What is an alarm/trouble signal?
Term/Terminal
What is the terminal number the notation/stamp was made from?
ALT L
What is the hot key for the alarm log?
Monday-Sunday 1000-1900
What is the typical schedule IVR will be attempting contact for non-UL accounts?
White
What is autolog, e-autolog, arms/disarm signals?
Event
What is the column that gives you an idea of what signal type you are looking at?
Left to right and bottom to top
Which direction should you be reading the alarm log?
ALT B
What is the hot key for the basics/front screen?
Underwriters Laboratories
What is UL?
What are notes by a Bay Alarm employee?
Zone
What is the column where you can find the zone number?
Archive
What is the button you can hit to provide you log entries farther back than paging down?
ALT N
What is the hot key for the insert test/offline screen?
Telephone, radio, internet
What are the three main forms of communication we offer to our clients?
Tan
What is logging only signals?
Comment
What is the column the shows direct information from the panel programming?
IVR
What is the interactive voice response/auto dialer/Irene Vivian Rose?
ALT Z
What is the hot key to view the zone list for the account?
S17
What is the reset zone for S16?
Yellow
Alarm ID
What is the column where you can identify which CID this signal is reporting from?
??? 40
When a zone isn't built properly or needs to be record checked, it will report in SBN as a..?
ALT T
What is the hot key to view the contact list on an account?
IVR will attempt to alert a customer via one of two forms of communication, they are?