CHOOSE THE BEST PHRASE
The client says:
“Sorry, I don't quite understand what you mean by ‘additional costs’.”
What should you say?
Could you clarify that, please?
Complete the sentence and continue it with your own idea:
“In this case, I would recommend... because........”
Possible answer:
“In this case, I would recommend the office on the 12th floor because it has more natural light.”
“We are a small consulting company with 8 employees.”
You need more information.
Ask one appropriate question.
Possible answer:
What are your main requirements?
The client asks:
“Can you find out whether the utilities are included?”
Let me check that for you.
Say it more professionally:
“What do you need?”
Answer:
What are your main requirements?
The client has found an office they like. You want to offer a tour. What would you say ?
Would you like me to arrange a viewing?
Complete:
“Based on your requirements, I would ______.”
Answer:
recommend...
Now give a recommendation.
We need an office, but we're not sure what size we need. What would you ask?Then ask one follow-up question.
Answer:
How much space do you need?
Example:
How many employees will be working in the office?
What are your main requirements?
What type of business are you in?
The client asks:
“Are electricity and heating included in the rent?” What would you answer? And add one more professional sentence.
Possible answer “Utilities are included, so you won't have to pay them separately.”
Say it more professionally:
“I'll find out that.”
Let me check that for you.
The client explains that they need a modern office in a central location for a growing company.
Which phrase would you use to start your recommendation?
Based on your requirements, I would recommend...
Complete:
“I think this option would be a good ______ for your company because...”
Answer:
fit
The student must explain why.
“We need a quiet office with good transport links.”
Make a recommendation.
Possible answer:
Based on your requirements, I would recommend this option.
In this case, I would recommend this office.
I think this option would be a good fit for your company.
Based on your requirements, I would recommend the office on the 8th floor.
The client says:
“Can we see the office tomorrow?”
Respond professionally.
Would you like me to arrange a viewing?
Say it more professionally:
“This office is good for you.”
I think this option would be a good fit for your company.
The client is choosing between two offices. You want to explain why one is particularly suitable for them
I think this option would be a good fit for your company.
“Let me show you some suitable ______.”Then name two possible options for the client.
Answer:
options
Then name two possible options for the client.
Client:
“Why do you think this office is better for us?” Respond using one or more target phrases and give a reason.
Possible answers:
I think this option would be a good fit for your company because it meets your requirements.
The main advantage is its location because it is convenient for your employees.
Based on your requirements, I would recommend this option because it has the features you need.
In this case, I would recommend this option because it is a good fit for your company.
I think this option would be a good fit for your company. The main advantage is its location.
The client says:
“We're a financial services company, and we need a professional-looking office for around 15 people.”
Respond using two target phrases.
Possible answer:
Possible answers:
What are your main requirements?
How much space do you need?
OR
Based on your requirements, I would recommend this option.
I think this option would be a good fit for your company.
OR
How much space do you need?
Let me show you some suitable options.
OR
What type of business are you in?
Based on your requirements, I would recommend this option.
Say it more professionally:
“I suggest this office because of what you told me.”
Based on your requirements, I would recommend this option.
The client has given you incomplete ( not full) information about what they need.
What would be a professional way to find out more?
What are your main requirements?
or
How much space do you need?
or
What type of business are you in?
Complete the phrase and develop the idea:
“The main advantage is...”
You must give a specific advantage of an office.
Example:
“The main advantage is its location. It is close to public transport and several cafés.”
What are your main requirements?
Situation
Your client is looking for an office for a growing IT company.
They need:
Give a professional response using at least 4 target phrases.
What type of business are you in?
What are your main requirements?
How much space do you need?
Based on your requirements, I would recommend this option.
How much space do you need?
In this case, I would recommend this option.
The main advantage is its location.
Would you like me to arrange a viewing?
500
The client says:
“We need something modern, spacious and close to public transport, but we don't want to go over our budget.”
Give a professional 3–4 sentence response.
The answer must include:
Possible answers:
What are your main requirements?
Based on your requirements, I would recommend this option.
The main advantage is its location.
OR
How much space do you need?
In this case, I would recommend this option.
The main advantage is the available space.
OR
What type of business are you in?
I think this option would be a good fit for your company.
The main advantage is its location.
OR
What are your main requirements?
Let me show you some suitable options.
Based on your requirements, I would recommend this option.
The main advantage is its location.
500
🔥🔥 REAL ESTATE AGENT CHALLENGE
you have 60 sec
Your client says:
“We're looking for an office for our new company. We have 12 employees now, but we're planning to grow. We want a modern office in a convenient location. We also need to know what's included in the rent.”
You are the agent.
You must:
1. Ask about their business.
2. Ask about their requirements.
3. Ask about space.
4. Give a recommendation.
5. Mention utilities.
6. Offer a viewing.
Target language:
What type of business are you in?
What are your main requirements?
How much space do you need?
Based on your requirements, I would recommend...
The main advantage is its location./The main advantage is the available space./The main advantage is that utilities are included.
Utilities are included.
Would you like me to arrange a viewing?