Speak Up
You are working on a task, but you don't understand what you're supposed to do.
What could you say to your supervisor?
"Can you show me?"
You finish putting supplies away. Your supervisor is nearby.
What should you do next?
Tell your supervisor you're finished or ask what to do next.
You are walking with your group and the crosswalk says DON'T WALK.
What should you do?
Wait
You're at a store and can't find something on your shopping list.
Who could you ask for help?
An employee
A coworker says:
“How's your day going?”
What could you say?
“Good. How's yours?”
You have finished your assigned job and don't know what to do next.
What could you say?
"I'm finished. What's next?"
You are working in a store and accidentally put an item in the wrong place.
What should you do?
Tell someone and/or fix the mistake
You realize you can't see your group anymore while you're at a busy shopping center.
What should you do?
Stay in a safe place and ask a trusted adult for help.
You are at a restaurant and receive the wrong drink.
What could you say to the employee?
“I ordered ___.”
You are talking to someone and they answer your question.
What could you do to keep the conversation going?
Ask another question or comment on what they said.
You are at a community activity and the room is becoming too loud for you.
What could you communicate to a staff member?
“It's too loud.”
“I need a break.”
Your coworker asks you to help move something, but it is too heavy for you.
What should you do?
Ask for help rather than trying to lift it yourself.
Someone you don't know asks where you live.
Should you tell them? What could you say?
No. “I don't share that.”
You're standing in line at a store and several people are ahead of you.
What should you do?
Wait in line.
Your coworker is talking to another employee. You need to ask them something.
What should you do?
Wait for an appropriate pause or say, “Excuse me, can I ask you something?”
Your supervisor gives you three directions very quickly. You remember the first one but forget the others.
What could you say instead of pretending you understand?
"Can you repeat that?"
Your supervisor says, “Please stock the shelves,” but you don't know where the items belong.
What could you say?
“Where should I put these?”
You notice a wet floor in the area where people are walking.
What should you do?
Avoid the area and tell an employee/staff member.
You're at a community center and can't remember which room your group is meeting in.
What should you do?
Ask a staff member or trusted adult.
You're talking to someone, but they keep looking at the clock and giving short answers.
What might this mean?
They may need to end the conversation or get back to something.
You are doing a job task, but something is making it difficult for you to complete it safely.
What should you communicate to your supervisor?
“I need help.”
“I can't do this safely.”
Your supervisor tells you to stop one task and begin another. You are frustrated because you wanted to finish your original task.
What is a helpful way to respond?
Listen to the new direction and ask for clarification if needed.
You are waiting for the bus when a person you don't know offers you a ride because they say they are “going that way anyway.”
What should you do?
Don't get in the car. Stay with your group/trusted adult and seek help if needed.
You arrive at work and discover that the entrance you normally use is closed.
What should you do before wandering around the building?
Look for another marked entrance or ask an employee/staff member for help.
A coworker tells you something personal about their weekend.
What could you do to show you're listening?
Ask a related question or make a relevant comment.