Who Is Your Partner?
The DLPM should partner to ensure this person is scheduled to be available during the counseling conversation
Witness
The Store Manager brings to your attention that the LPS made an inappropriate comment to an Area Supervisor while providing them feedback
Take appropriate partners (RLPD/DM/AR)
A newly hired LPO has completed their lead off training after their initial 30 days and by 60 days are continuing to not make HPA
Performance
The DLPM should inform and partner with this person, from a support standpoint, prior to initiating a conversation
Store Manager
You have investigated the incident and gathered statements from the associates involved
Sit down with the LPS to discuss the incident and gather their statement and discuss Kohl’s “No Retaliation” policy
Your LPS is currently not making HPA and the store team has brought to your attention that he/she is constantly seen on their personal phone
Behavior
The DLPM should ask for talking points and request suggestions from
Associate Relations
The investigation is complete
Share conversation details w/appropriate partners and retain all documentation in respective case file
The LPS brings to your attention that their LPO has been utilizing the edit sheet, and believes they have recorded false time to avoid attendance occurrences
Integrity