Wellness
Non-Eligible Services
Dental Conditions
Pre-existing
Miscellaneous
100

What is the subtype for a wellness exam?

WAE

100

What is the difference between the subtypes "NCW" and NCM"?

NCW-Non Compensable Wellness

NCM- Non Compensable Medical

100

What subtype is used for routine teeth cleaning?

TCC

100

What pre-existing event is represented by reason code 384?

Cruciate ligament events

100

What code would be used when splitting an invoice that includes both wellness and illness?

290

200

What reason code would be used on a wellness claim when there is no wellness rider?

243

200

What reason code would you use to deny Hazardous Waste Fees?

221

200

What reason code would you use to deny dental products?

298

200

What pre-existing exclusion is represented by code 352?

Bilateral Condition

200

Under APIC and IAIC policies, what reason code would be used for denying breeding and pregnancy related conditions?

382

300

What service would the subtype CAL be used for?

Lepto vaccine under APIC/IAIC Ann4/MST

300

What would you be denying if you used reason code 400?

Tech fee

300

True or False: Subtype TCC can be used with a Best Wellness rider for a non-anesthetic dental cleaning?

True

300

What reason code would you use if the pet had a mass or other s/s of cancer previously?

348

300

What service does the subtype HOA represent?

Acupuncture, electro-acupuncture, and chiropractic services

400

What subtype would be used for a cryptorchid neuter?

SNC

400

What is reason code 226 used for?

Bathing and grooming services

400

What reason code would you use if the dental condition claimed is not part of policy coverage (Excluded dental conditions)?

379

400

DOS falls within the WP for an accident only policy. What reason code would you use?

215

400

Pet lives in New York and presents to vet 3 months after PED. MR indicate that pet began limping 1 week ago and does not have any history of previous s/s. Owner declined diagnostics and opted for conservative treatment. What reason code would you use?

291

500

What explanation does reason code 245 stand for?

No wellness-teeth cleaning

500

What denial is coded with 260?

Costs for training and behavioral therapy

500

What does the reason code 380 stand for?

The condition claimed is not part of policy coverage if the pet was not enrolled prior to becoming 6 months of age.

500

Pet started coughing on 1/15/26. PED was on 1/24/26. DOS is 2/10/26 where MR indicate coughing has persisted since first beginning and pet was diagnosed with CHF. What code would you use?

208

500

This reason code would be used for any event that occurred or displayed s/s within 18 months prior to the PED/WP.

351