Standard Work Procedures
What is a Standard Work Procedure?
A document that provides detailed instructions needed to perform a specific task or operation safely, consistently and efficiently
What is the proper name of the check required before using any safety equipment?
Pre-Operational Check
What is the name of the Mental Health Program at SRG?
I AM HERE
What call do we no longer use to communicate suspicious behaviour?
Service 50
What is the definition of a dangerous good?
Something that may cause immediate physical or chemical effects dangerous to people
What does the safety acronym PPE stand for?
Personal Protective Equipment
What is the weight rating of the ladders used within Rebel?
150KG
What type of hazard can impact your mental health rather than physical?
Psychological
What is the best deterrent for theft?
Provide exceptional Service
What is the definition of a hazardous substance?
Something that may cause health effects both immediate & long term
What are the only 2 tasks Klever Kutters should be used for?
Opening Shrink-wrapped pallets, breaking down taped cardboard boxes
What is the first thing you should do prior to starting a manual handling task?
Warm up exercises
What does EAP stand for?
Employee Assistance Program
What 3 things do you need to be self-aware of when approaching a suspicious customer?
Your body language, your tone of voice, your emotions
What are 3 ways a hazardous Substance can enter your body?
- Inhalation
- Absorption
- Ingestion
What is the 6 word safety motto commonly spoken at SRG that sums up how we work?
Think Safe,
Work Safe,
Home Safe
What are the two most common injuries caused my incorrect manual handling?
Sprains and Strains
List 4 of the 8 services an EAP team member can help you with?
Manager, Career, money, legal, nutrition, employee, family, conflict
A suspicious customer is leaving the store without payment. What do you do?
Remain in the threshold of the store and report the theft to your line-manager
What is the main purpose of placarding signs on dangerous goods and hazardous substances?
To advise Emergency Services of what the dangers are in the event of an emergency
List 4 of the 7 signs a lithium battery could be dangerous?
Heat, noise (hissing), visible damage, strong smell, Smoke, Leaking, Swollen
What are the three ‘Dicey moves’ that cause the most injuries within SRG
Bending, Twisting and Heavy Lifting
What are the 5 pillars of Wellbeing?
Financial, Physical, Mental, Social, Community
What is considered a serious notifiable incident that needs to be immediately communicated to your 1-up leader?
Acts of Violence, Damage to reputation, Extensive stock loss
What products do we use in store that we do not sell but could be classified as dangerous or hazardous?
-Disinfectant
-Glass cleaner
-Hand sanitizer
-Toilet cleaner