Foundations
•This term refers to the amount of resources consumed in achieving the organization’s goals and objectives
•Efficiency
•The following is an example of what type of organizational structure: Has 3 levels.
•Vertical
•True or False. A student wants an A in REC 45-546 (goal). “To study for my REC 45-546 class by Thursday” is an example of a SMART objective for this goal.
•False. It is missing the measurable component
•Google mentioned valuing workers and empowering them to grow professionally. Google is an example of which theory: scientific management, human relations, or human resources?
•Human resources
•A manager notices that her employees are unmotivated. She hosts a retreat to work on teambuilding as well as to get the employees out of their slump. Name the type of management skill this is: technical, conceptual, or human.
•Human skill
•This theory primarily focused on organizational structure and hierarchy.
•Bureaucratic management
•This refers to what an organization aspires to be; sets an ideal that stretches the resources of the organization
•Vision statement
•Name two functions of leadership
•Establishing direction; Aligning People; Motivating and Inspiring
•This theory posits that there is one right way to do work.
•Scientific management
•____________ defines a pattern of shared basic assumptions within an organization including behaviors, norms, values, rules, language, and styles of interaction.
•Organizational culture
•Write out a SMART objective for the following goal: Increase marketing
•Distribute 800 brochures to 12 organizations from May-31, 2021.
•Give an example of assessing external conditions.
•After the Boston bombings, some rec professionals increased the number of police at their events.
•What were the Hawthorne Experiments, and what were the findings?
•These involved workers being placed in lighted areas to examine if workers would be more productive. These ultimately suggested that workers were more productive when they were asked about their feelings and thoughts regarding work. Lighting the work place showed mixed results.
•Name two ways to transmit organizational culture to new employees.
•Organizational philosophy; Rules; Norms; Physical Environment
•Examples: Start a sports league for employees; make everyone wear a certain color for their uniform
•Mention at least 2 items that can be improved with Albertson’s mission statement: “To create a shopping experience that pleases our customers; a workplace that creates opportunities and a great working environment for our associates; and a business that achieves financial success.“
•Does not say what they actually do (sell produce); does not address its uniqueness
•What are steps in Strategic Planning Process
•Organize to plan; Select critical Issues; Establish a mission statement and set of broad goals; External and internal assessment/scan; Develop Objectives, policies and strategies; Develop and adopt an implementation plan; Monitor the plan
•A __________ is part of a manager’s _________ role, and it involves managing unexpected events.
•Disturbance handler; decisional
•Amazon had bad press in previous years. Reporters mentioned that Amazon had staff meetings where workers would cry. People reported each other constantly, and some workers were did not have fair working conditions. Name at least two (2) ways to change the culture if you got hired there.
•Have team building activities; punish the workers who disrespect others; change the working conditions
•Give an example of assessing internal conditions.
•You are conducting a comprehensive plan to launch next January. Your highly publicized CEO is leaving the company shortly. You plan for his departure because some donors might be loyal to him and not the organization.
In a ----------- organization, authority is concentrated among a few individuals.