Recall Classes
A situation in which there is a reasonable probability that the use of or exposure to a violative product will cause serious adverse health consequences or death.
What is Class I recall?
First step in responding to a Recall.
A process undertaken by an organization to prevent, prepare for, and respond to events that threaten to harm people or property, seriously interrupt operations, damage reputation, or impact the bottom line.
What is Crisis Management?
This company was involved in what is considered the worst food recall in U.S. history.
What is the Peanut Corporation of America (PCA)?
This Richmond, VA company recalled 3,551 bags of Green Tripe dog treats due to the potential presence of foreign metal objects in the dog treat.
Who is TDBBS, LLC?
A situation in which use of or exposure to a violative product is not likely to cause adverse health consequences.
What is Class III recall?
This person (title) will provide the Crisis Mangement Team Chair with all of the necessary information concerning the event and will advise if a Recall is necessary.
Who is Quality Manager?
Reputation / Communications and Operations / Business Continuity
What are the two branches to a Crisis Response?
Kaytee Products 2023 recall of Wild Bird Food Birders' Blend was due to this toxin.
What is aflatoxin.
Glaser Farm Foods issued a Class II recall salsa products they manufactured that may have contained this foreign material.
What is fragments of glass?
Occurs when a product has a minor violation that would not be subject to FDA legal action. The firm removes the product from the market or corrects the violation.
What is Market Withdrawal?
This team tracks raw ingredients and packaging lot numbers; they also work with the warehouse and facility management to track, and trace finished products.
Who is Inventory Control?
Being prepared saves money, saves time, saves reputation, and can even save lives.
Why a Crisis Management Plan is needed?
This deli meat producer initiated a recall after a listeria outbreak.
Who is Boar's Head?
This contamination is a major cause of recent food and drink recalls, which in 2024 reached a 5-year high. Connie's Think Crust Cheese Pizza, Cheese Danishes and Cinnamon Rolls (Great Value - Walmart Brand), Kodiak Waffles (Costco), Tillamook Cheese (Costco), Chicken Soup Dumplings (Trader Joe's), and Annie's Organic Cheesy Mac (General Mills) had recalls for this type of contaminant.
What is plastic?
A situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.
What is Class II recall.
This body will determine when the recall can be terminated.
Who is the FDA?
Nearly every crisis shares these common risks.
What is risk of litigation, operational disruptions, harm to reputation, and in extreme cases - injury, death, financial damage?
Insects - alive and dead - black and green mold, as well as mildew and puddles of blood were reported weeks before Boar's Head issued the July 26 recall.
What did the federal inspectors find at the Boar's Head Virginia plant?
This Canadian company had a massive recall of can and pouches of wet pet food. Initially, they thought that the contaminant was rat poison but found out later that the contaminate was melamine.
Who is Menu Foods?
This agency regulates all foods except meat, poultry, and processed egg products.
What is the FDA (Food and Drug Administration)?
This team/body works closely with leadership and food safety team to advise on adequate recall coverages well before any recall scenario becomes a reality.
Who is the Insurance Team/Broker?
This is a training tool to ensure we are ready in an event of an actual crisis.
What is a crisis management exercise?
Originating from PCA, this product was contaminated with Salmonella resulting in 714 infections in 46 states and 9 deaths.
What is peanut butter?
Menu Foods imported this ingredient that was contaminated with melamine.
What is wheat gluten?