Values
What are values?
Values are leading principles that can guide us and motivate us as we move through life.
What is perceiving?
Observing covert and overt messages- both visible and invisible
What is the name of the model we use with all the stages?
The Human Relations Model
List at least 2 listening pitfalls:
Filtered, evaluative, stereo-type based, Fact-centered (the detective), sympathetic, rehearsed, interrupted, inadequate, pseudo-listening
Describe the Foreman?
Believes if you keep busy, there will be no problem
How are values created?
Family relations, Marriage/intimate relationship, Friendships/social life, Career/employment, Education, Recreation/fun/leisure & anything else Professor C agrees to :)
What is the main focus of attending?
Involves assuming the best possible position to gather information about the client’s experience (Body language and usage of space)
What is the main goal of pre-stage 1?
Engagement Stage
Making yourself present for the helpee…
…“I’m here and ready/willing to help.”
What is evaluative listening and why is it bad?
Good/bad, right/wrong, etc..
Make judgments easily and makes us prone to giving advice
What is the difference between the Swami and the Guru?
Swami- FUTURE
Guru- CLICHES
What is the difference between exposing and imposing values?
not to judge your helpees’ values but to help them explore and clarify their beliefs and apply them to solve their own problems.
Do not have own personal values imposed
What is S.O.L.E.R?
S = Face the client SQUARELY
0 = Adopt an OPEN posture
L = At times, LEAN in
E = Maintain EYE contact
R = Try to be relatively RELAXED
What are the 4 skills of pre-stage 1?
Perceiving, Listening, Attending, Responding
State 3 actions and/or behaviors good listeners engage in?
Talk minimally, Concentrate, Don’t interrupt, Don’t give premature advice, Communicate to the client that he or she is being heard, Refrain from premature questions – listen to learn, Suspend judgment, Focus on content, feelings, & themes
And anything Professor C agrees to :)
What are 3 of the verbal villain hand motions we came up with in last class?
"Do the correct handmotions"