Essential Work Skills
Communication
The Problem Solving Process
Self Management
Random
100

This essential skill involves consuming information from sentences or paragraphs. It involves looking at notes, letters, memos, manuals, specifications, books, reports or journals.

Reading text

100

This is a way of listening and responding to another person that improves mutual understanding.

Active Listening

100

In this step of the process, you should think about possible consequences of your solution, including who else will be affected.

3. OR Identify the best solution

100

Urgency vs Importance of tasks that need to be completed.

Prioritizing

100

What is the name of the career pathway you can take that you can get paid while learning?

co-op or Apprenticeship

200

This essential skill involves completing forms and non-paper based items such as typing on a computer

Writing Text

200

This communication tool is used when you trying to draw emphasis to what is being said. "Listen Carefully"

Verbal Cues

200

In this step of the process, you should try and find the most important parts of the problem.

1. OR Define the Problem

200

Once a week, allow yourself time to reflect and make to do lists.

Organization

200

What was Michael Jordan motivation?

Wanting to be the best and win at all cost

300

This essential skill involves dealing with money, scheduling, budgeting, accounting and measurements.

Numeracy

300

When your boss asks you to do something, you respond with "Alright, I'll photocopy this document and mail it to head office"

Verbal Affirmation or acknoweldgement

300

In this step of the process you should think about what you will have to do to get there, and what resources you might need to use.

4. OR Determine how to achieve the best solition
300

Set deadlines and be realistic about them and be positive and have a good attitude

Goal Setting

300

We still need to learn about health and safety in the work place? 

True or False

True

400

This essential skill is how you would relay messages to your co-workers or clients, and should be done so in a positive way.

Oral Communication

400

To convey a positive message non-verbal message, you should ensure your facial expressions are positive. 

True or False

True

400

In this step of the process you should reflect upon the decision that was made and whether it worked.

5. OR Evaluate your Result

400

Have a balance between your work, home and leisure activities. Too much of one creates an imbalance.

Stress Management

400

Suggest solutions to the problem in a judgmental way is an example of how to resolve conflict in the workplace.

True of False

False

500

This essential skill has to do with the ability of workers to participate in an ongoing acquiring of skill and knowledge.

Continuous Learning

500

When sending an email you should do all of the following: Keep messages clear and brief, Be polite, send with no subject, and proofread.

True or False

False

500

In this step of the process you should think about any factors that you need to consider when choosing a solution

2. Identify your Options

500

Write down your obligations, and expectations, this will help you reduce stress and worry.

Time Management

500

When is Mr. Goetz's baby due?

June 7